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OneAZ Credit Union
- Finance
- Tucson, AZ
About this business
OneAZ Credit Union is proud to serve the Tucson community and all of Arizona. We’re a local full-service financial institution, which means your money stays in Arizona and we invest profits back into our members and the community. Hop into a new set of wheels with a low-rate auto loan, finance your dream home, or invest in your future with our full suite of financial options. Branch services include account opening, loans, wealth management, an ATM, a Coinstar machine and more. Join more than 160,000 members across the... read more
Location details
6456 N Oracle Rd, Tucson, AZ, 85704, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I reopened a ******** checking and money market account about 10 days ago at the location on ******. I had had an account several years ago in Glendale and had always really liked the credit union. Since my husband and I stay part of the year in ********, I wanted to have a bank account there.My husband and I had just sold a house so it was for a significant amount at least for me - $150,000. I waited to speak to a representative and was totally amazed at how disinterested and down right rude she was. At one point when she t... read more
Business response:
Thank you for sharing your experience with us ******. It's disappointing to hear about your recent interaction with our ****** location. OneAZ is known for providing friendly, caring, and helpful service. We will share your feedback with our leadership team. At OneAZ, we want to ensure each of our members feel welcome and heard. We value your membership with OneAZ and look forward to serving you again!
******** did a great job handling my case and solving my issue quickly and efficiently.Thanks for hiring such great people.
Business response:
Thank you for leaving a positive review for OneAZ, Eliot! We are pleased to hear you received great service from ********. We value your membership and look forward to serving you again!
I needed some info concerning a transaction I wanted to do and *********************** was extremely helpful and pleasant, I always get great service from One AZ. Thanks *******
Business response:
Thank you for leaving a positive review for OneAZ, *******! We are pleased to hear you received great service from ****** and our *********** team. We value your membership and look forward to serving you again!
I had to have a debit card canceled due to fraudulent activity. When I contacted *********** I dealt with representative ***************************. As has always been the case with OneAZ, the service was exemplary. ***************** was attentive, cheerful, and extremely helpful. A definite bright spot on the morning.
Business response:
Thank you for sharing your experience with us *****! OneAZ is known for providing knowledgeable, professional, and helpful service. It's great to hear you received the best service from *******. OneAZ values your long-time membership and we are committed to being a reliable and enjoyable banking partner.
I got a mortgage from oneAZ just a year or so ago. I was just notified - with little warning, that they had sold my mortgage to another company. To make matters worse, when I contacted the new mortgage company they weren't at all prepared to make the switch. One more thing; the new company's name is "****************", and they call themselves a "debt collection agency". I originally went to oneAZ because they were calling themselves a "small town" bank, yet they handled this business transition very poorly - more like a lar... read more
Business response:
Hi *****,We value your relationship with OneAZ and your feedback. We apologize that our decision to partner with a new mortgage servicing provider has caused you frustration and concern. Ensuring our members are well taken care of is a priority of ours. We place a great amount of value on the trust our members give us, and we believe that **************** will prove to be an excellent servicer of our members mortgage loans, and that you are in good hands with them. Please let us know how we can assist you. It is our pleasure... read more
Very friendly and helpful ***************************** was knowledgeable and courteous
Business response:
Thank you for sharing your experience with us *******! OneAZ is known for providing knowledgeable, professional, and helpful service. It's great to hear you received the best service from ********. OneAZ values your long-time membership and we are committed to being a reliable and enjoyable banking partner.
Great experience with One AZ. The **************** seems available 24/7 with a live person. ****************** Was helpful and personal.
Business response:
Thank you for sharing your experience with us ****! OneAZ is known for providing knowledgeable, professional, and helpful service. It's great to hear you received the best service from *******. OneAZ values your long-time membership and we are committed to being a reliable and enjoyable banking partner.
******* was friendly and helpful! She was able to address my issue and answer questions for me in a professional and prompt manner. I really appreciated her support today!
Business response:
Thank you for sharing your experience with us ********! OneAZ is known for providing knowledgeable, professional, and helpful service. It's great to hear you received the best service from *******. OneAZ values your long-time membership and we are committed to being a reliable and enjoyable banking partner.
******* G was so helpful! She was personable, warm, and professional. She got my issue resolved within a few minutes, and explained everything clearly. One of the best experiences I've had with a customer service rep. **** like her are one of the reasons I love OneAZ. Thank you *******!
Business response:
Thank you for sharing your experience with us ****! OneAZ is known for providing knowledgeable, professional, and helpful service. It's great to hear you received the best service from *******. OneAZ values your long-time membership and we are committed to being a reliable and enjoyable banking partner.
Frequently asked questions about OneAZ Credit Union
How is OneAZ Credit Union rated?
OneAZ Credit Union has a 4.8 star rating with 635 reviews.
When is OneAZ Credit Union open?
OneAZ Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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