Once Upon A Child's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Once Upon A Child

3.7

About this business

Clothing Children & Infant Clothing Consignment & Resale 

Location details

4815 50th St b, Unit A, Lubbock, TX, 79414, United States

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 8:00 p.m.
Tue10:00 a.m. to 8:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 8:00 p.m.
Sat10:00 a.m. to 8:00 p.m.
Sun12:00 p.m. to 5:00 p.m.
3.7711 reviews
Select a rating
Mickey Martinez's profile image
Mickey Martinez 
recommend  Recommended
5 years ago

Was kinda hesitant to go after looking up the reviews but I took a chance and it went smooth and fast ! I was greeted and signed in as soon as I could be which wasn’t long at all then she said while She looks through my clothes I can wait in the car and they will send me a text as soon as they were done sorting through them and that took maybe 30 minutes! Which didn’t even seem long at all ! And when I got the text they were done they cashed me out and I was out ! Over all good experience! And definitely going back if I have... read more

Tammie Waller Allen's profile image
Tammie Waller Allen 
recommend  Recommended
5 years ago

Be sure to check out all of the Clearance iitems!!!!! 

Krystal West's profile image
Krystal West 
5 years ago
Natalie Krizel Garcia's profile image
Natalie Krizel Garcia 
5 years ago

the ladies that work here are completely rude AS WELL AS RACIAL PROFILING IF UR NOT WHITE U DONT GET ASSISTED AS FOR THE TIMES I HAVE GONE IN THEY WERE RUDE AND GAVE DIRTY LOOKS AND I DONT RECOMMEND ANYONE !!! 

Jenna 'Holland' Campbell's profile image
Jenna 'Holland' Campbell 
5 years ago
Alexis Hudgens's profile image
Alexis Hudgens 
5 years ago

No stars. I agree with what everyone has said below and the customer service is lacking in every way. I have sold items twice and waited over an hour and was told I had to wait in store. I heard the staff member working on my buy tell the other staff members she knew I was waiting on her and continued to laugh and talk with other staff members and walked away from my things several times. Most of the workers acted like it was the first day on the job. They offered me $30 for a large tub full of brand name clothing board book... read more

Sharyl Gamble's profile image
Sharyl Gamble 
5 years ago

This location is horrible as far as customer service goes. Pretty much kicked us out of the store a couple of minutes before closing and were extremely rude. I won’t be back here. 

Torie BenShushan's profile image
Torie BenShushan 
5 years ago

Definitely don't come here expecting any customer service, cleanliness, or friendly attitude! Half the time selling isn't worth it, but the random closet cleanouts are OK depending on who's working. 

Kirstin Tipps's profile image
Kirstin Tipps 
6 years ago

Worst buy experience I have had at a OUAC. I waited an hour in line because they went through the close as they were taking them in. Then I was told because I had a small buy I had to wait another 30 minutes in store. I was not about to make my hungry kids sit and wait another 30 minutes. I told them I could come back in 1-2 hours. They said I had to wait in store for the small buy or take my things and come back later. You cost me over an hour of my time. I will not be coming back. 

Frequently asked questions about Once Upon A Child

How is Once Upon A Child rated?

Once Upon A Child has a 3.7 star rating with 711 reviews. 

When is Once Upon A Child open?

Once Upon A Child is open now. It will close at 8:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com