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Omni La Costa Resort And Spa
- Hotels
- Carlsbad, CA
About this business
Specialties From the moment you enter through the gates of La Costa Resort and Spa, you are embraced by the picturesque beauty and leisurely charm of our coastal California lifestyle. Here within this quaint village setting, you'll discover an idyllic Southern California getaway. Nestled among 400 lush garden acres near the beach in Carlsbad, CA-but miles away from the pressures of the world-this delightful coastal California hotel is a haven of rejuvenation, comfort and escape where you can do it all or, if preferred, nothi... read more
Location details
2100 Costa Del Mar Road, Carlsbad, CA, 92009, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fui assaltada, reviraram meu quarto e furtaram dinheiro e compras depois de ter chegada apenas há 2 dias. O hotel não me deu o mínimo apoio nem ajuda A polícia de carlbad incompetente e sem vontade de investigar o caso Não volta mais para este hotel, nem para este país Dizem que não tem responsabilidade nem seguro Um absurdo Me senti humilhada Ainda me deram 24 horas para regularizar minha situação financeira
Amazing atmosphere, the food was golden, top quality. I didn't know a carrot could taste so good.
The SPA is an absolute pit. Bugs crawling on the wall outside of the steam room. Plaster falling off on the walls. Towels were thrown everywhere. No steam in the steam room and no heat in the dry sauna. And no one seemed to care. The place needs a major facelift and a serious cleaning. Carpet in the women's changing room needs a serious shampoo. Not ever going back, and I am local. Sad to say this place has really hit the bottom. And you wouldn't know by the prices.
Business response:
Thank you for your comments, Linda. We appreciate the feedback and will share it with our team at the spa.
Overcrowded, horrible service, black mold in the shower..... All combined with a management team that says they care..... Yet 6 days after check out, and 10 days since we brought some issues to their attention, they have yet to ask me about all of these issues.
Business response:
Hi Jason, Thank you for taking the time to provide feedback. We take your feedback very seriously and we sincerely apologize that you were not satisfied with the condition of your room and the level of service you received; I can imagine how frustrating that may be. I understand that our management team has personally reached out to you to discuss the challenges you experienced. Please let us know if there is anything else we can do, you may email us at lcrcommunity@omnihotels.com. Thank you for your time.
RecommendedLa costa is awesome my children loved it,and thats my main priority. Will be coming back!
Sad to say but won't come back- messed up our reservation and now we have no choice to stay in a room in a terrible location - we made the reservation over 4 months ago-we've been coming every year and it will be our last. Trying to contact corporate but their contact us form isn't working- sad.
Business response:
Hi Cecily, Thank you for your feedback. We are so sorry to hear about your reservation challenges, I can imagine how frustrating that may be. I am also sorry to hear that our corporate contact form did not work when you needed to use it. We take this feedback very seriously and would like to personally discuss this review with you in more detail. Would you be able to email us at lcrcommunity@omnihotels.com to provide more information so we can work to fix these challenges you experienced? Thank you for your time.
I just checked in. This place is not like their ads or the reviews. No double queen size beds, no balcony, bad moldy smell. You have to pay $18 a day to park your car in a non paved parking lot. They charge $15 a day for Internet. This place just nickle and dime you for every thing. Never again! Worse vacation so far!
The entire experience was amazing. The food was amazing. Very large portions. Suggest the mushrooms , cream corn as a side dish. Smashed potato were perfect and the steak cooked to perfection. Never in my life did I think I was going to enjoy such a soft steak. Dessert was even more amazing. A must have the chocolate amaretto cheese cake
Frequently asked questions about Omni La Costa Resort And Spa
How is Omni La Costa Resort And Spa rated?
Omni La Costa Resort And Spa has a 4.4 star rating with 4,724 reviews.
When is Omni La Costa Resort And Spa open?
Omni La Costa Resort And Spa is open now. It will close at 6:00 p.m.
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