Old National Bank

Mark G 

on BBB

4 years ago

I would leave a 0 but can't! Had my card hacked even had the fraud department contact me and still 4 days later waiting to get rein-versed! Called and stated at least 5 to 10 days! $73 and $150! Not happy one charge was in Paris France! This is a joke!!! When a customer STATES THEY DID NOT MAKE THESE PURCHASES IT MAKES ME THINK THEY ARE ACCUSING ME OF LYING, WHEN THEY MAKE STATEMENTS OF NOT YET CHECKED OUT! I am looking for another bank! 

Craig B 

on BBB

4 years ago

If you are broke and struggling to make ends meet, don't expect this place to protect your money. My wife and I just had our baby, have had to spend almost all of our money on hospital bills and housing repairs. Got down to about $700 in our two checking accounts, and BAM! Old National reached in and stole $9.95 from our meager earnings. So classy and uncaring. If I didn't have so many things attached to these accounts, I'd leave here to only bank with my other bank, USAA. I FEEL SO USED.. Thanks "Old" friend. 

don 

on BBB

4 years ago

There's nothing like a bank selling fear. My bank decided for no apparent reason to install an extra layer of security to my online account access, and because of this intrusion I'm supposed to receive a text message of this supposed "security code". well they did not send a text message to my phone so now I CANNOT ACCESS MY ACCOUNT for no reason other then they are MICROMANAGING MY ACCOUNT in the name if "safety". Now, I HAVE TO TAKE TIME AWAY FROM MY NORMAL LIFE TO CALL THIS NUMBER tommorrow and talk to someone I DO NOT KN... read more

John B. 

on BBB

4 years ago

I had had trouble in the past with this bank misallocating my personal information. Here I am again with the similar problem. The employer has our HSA established through Old National Bank, but due to this problem I cannot activate my new card. Therefore, I cannot use the card for anything due to this problem. I have been attempting to get this matter corrected for over a week. 

Philip M 

on BBB

4 years ago

I would not recommend having an HSA with Old National Bank for the following reasons. 1. It looks like they charge a fee of a few dollars on the HSA if you do not have medical expenses to charge on the account for a while (fee for lack of activity). Additionally it does not give interest so if you do not have frequent medical expenses you actually wind up losing money and the amount of money lost due to a non-use fee can out way the tax savings that HSA account has. 2. They also charge you a fee of a few dollars if you want ... read more

Jose L 

on BBB

4 years ago

Your available balance is never updated properly and promptly, in todays banking this is unacceptable. 

R&D K 

on BBB

4 years ago

VERY DISSATISFIED how Old National Bank handles their deceased loyal customers business, re: helping surviving family to settle up with their account! I will never refer anyone to do their business with Old National Bank! 

Shawn L 

on BBB

4 years ago

Was a good experience with FMWB until closing out a loan. On a joint loan, my father and I had a decent sized loan that we ended up paying off a little earlier than expected. We paid off about 1/3rd of the overall loan in what we thought was a final lump sum payment. After 3 years of not missing a payment, then paying in full, we were apparently left with a ~$17 balance in which neither of us were sent correspondence on. It was only later realized when sent to their collection agency and now our credit is dinged because of t... read more

Ma B. 

on BBB

5 years ago

Over 2 months ago I called FMB customer service representative requesting to close out my account do to no income/no activity. I faxed over documents needed by the representative. I just found out that my accounts have NOT been closed. In fact I have been charged with bunch of maintenance fees and my accounts are still open!