This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Old National Bank
- Finance
- Central City, KY
About this business
Location details
301 S 2nd St, Central City, KY, 42330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
They just merged with with first midwest bank, for the last 2 days i have not been able to contact anyone on the phone, my business account is locked up and can't accept zelle transfers due to not being able to long into there new on point essentials. I can't even activate my new business card or my 2 new personal account cards. OLD NATIONAL IS A JOKE AND I WILL BE LEAVING AS SOON AS I CAN ACCESS MY ACCOUNTS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ONLINE BANKING IS LOCKED OUT AND CAN'T REACH ANYBODY!!!!!!!!! NO HELP IN... read more
Horrible place to do business . Got locked out of my online banking. Yesterday I was on hold for 1 hr. Today its been 2 hrs on hold & no contact. Lots of auto - apologies . In the mean time my money is held hostage . I'm out of town & need to pay bills . This is just crazy. Can't believe -- such a bank exists . Can't wait to switch banks . There's got to be consequences for such abysmal customer service & severe delayed non-response. The customer is held hostage . After all this every one in management will still take home 6... read more
I was a customer of First Midwest bank for years , Old National took over , and now First Midwest merged with old national , today 7/11/2022 and they are holding customers money hostage, I went to an old national bank for help and they would not help me , I need my card activated and they keep just saying call the number , call the number to activate and it is now 1pm in the afternoon as of this review, I've been on hold since 9:30 in the morning, I drove to the old national bank on hold and I was on hold when the bankers of... read more
They bought out my old bank and the transfer process was brutal. I never received a new card in the mail, they sent a bunch of spam mail and emails, and I had no records of my transactions. I decided to switch banks. Through that process I was on hold for 45 minutes just to be told I had to go in person to close my account, that information was not disclosed on the website. The only location in my area was an hour and a half drive away. This bank switched everything on my account without my consent, and I was left without ac... read more
worst bank ever - if you don’t use your debit card at least once during the month they shut down the card. you can’t add an external account. if you try to add your first midwest account from another bank the request is declined. some nonesense about “maximum number of profiles”. i really need to close this account.
I recently bought a car from a used car dealer. I have been waiting on the payment book for metbook for over a month I just received it on Friday which was june 3rd the payment Was due may 29th period period so now that I received the payment book late they are claiming it is my fault if I am hit with late charges. So because of their inadequacies please I will probably have to pay a late charge late charge because I did not know where to send the payment to address. Also, I would like to add that I have excellent credit and... read more
Every month for the last three months First Midwest puts a hold on my account claiming fraudulent activity. They leave a crytpic text message telling me to call. I call, the number really gives no info as to where I am calling, never able to get to a person, just some recording saying here are your last 50 transactions if they are ok press 1 if not press 2. You press one to approve and it just starts listing more transactions. Each time they close my card without me approving the closure I am left for days with no access to ... read more
I received a complete lack of follow up regarding an issue that could have avoid further penalties. The manager I spoke with lacked any remorse for the lack of follow up and continued to reiterate that the issue was mine even though the issue because worse due to his lack of follow up and Customer Services lack of settings the proper expectations. I have been a loyal customer for several years and closed my account due to this.
Substandard banking app. Biometrics work sometimes then asks for authentication, so I guess other people got my thumb print . wake the fuck up midwest. I can give a fake ID and draw money outta someone else account but u won't take my my biometric print???
Frequently asked questions about Old National Bank
How is Old National Bank rated?
Old National Bank has a 1.1 star rating with 54 reviews.
When is Old National Bank open?
Old National Bank is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com