This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Old National Bank
- Finance
- Central City, KY
About this business
Location details
301 S 2nd St, Central City, KY, 42330, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Ever since this bank has taken over first Midwest they have treated their customers horribly. We had some fraudulent charges come through that put our account into negative. So we called the fraud department.. they don't have any information on the transaction, won't freeze our card or do anything. They won't dispute the charges either. So now we're stuck here sitting with a negative account with no way to solve our issue and we're worried this will ruin us financially as they clearly don't care.
This bank is horrible. No customer service, quick to fee you slow to put your deposits in. I can't believe they just merged with First Midwest (just OK), previously Standard Bank (excellent). It has been a downhill skid since they took over. Unscrupulous behavior, they don't care about the little guy. BEWARE!!!!!!
THE ABOSOLUT WORST BANK EVER!!! I open my account with First National bank 7 years ago, it was my first checking account in my early 20's. I loved this bank, never had a problem. The switched over to Old National in July 22 and I have literally had nothing but problems since then!! I filed my first dispute for $1800, I was sold bad tickets to a bears game......they told me I was out of luck, even when I showed them all the receipts all my proof, they also made me wait almost a month just to tell me no I cant get my money bac... read more
OLD NATIONAL BANK customer service by phone. It takes 15 minutes to 1/2 hr to get a csr to talk with! There is no available email address to contact either! I'm trying to set up Apple wallet pay but can't cause the tele # to confirm is no longer a working #. Of course this is a Sat when everything shuts down at noon, but I started at 11 am!
This is a terrible company! they are extremely crooked and charge you charge you overdrafts when you have plenty of money in your account and tell you sorry nothing we can do! Sorry but they don't deserve any stars!!!!
I'm not surprised with the reviews on this bank. We had a number of business loans with Anchor Bank which was bought by Old National. Even after paying off the loans they are still holding liens against the properties. We had 11 properties under loan with them. It would take a lot of work getting each property released when we were selling them. They still have liens against the properties that we haven't sold yet even though there is no loan left to payoff. I have provided documents showing the loans were paid off but they ... read more
Never enough employees to handle special task. They think you have all day to wait. What is worst of all is, they close at 5pm. Do they not realize people work to make money to put in their bank. It's plain ridiculous that they aren't open late at least two days of the week. But, banks don't care, they make their billion and that is all they care about.
After the transition it is the worst banking experience I've ever had. The phone wait times are at least am hour, and then they either disconnected me or wasn't helpful. Personal banker Riley is rude, and condescending. I tried to close my account because it seemed that was the only resolution. He didn't block the account like i asked so I could keep from further charges because I asked him to close right then (then when I called about the negative account because i withdrew my funds to close it) he raised his voice and argu... read more
July 18 I got a call from the fraud department saying there is fraudulent activity on my account and to stay on the the line and someone will be with you . So I wait over a hour and a half to be be disconnected. Three days later after count less hours of sitting on hold I filed got to file my claim of over $1600 fast forward a few weeks still don't see anything happening I call them up to see what is going on and I'm told the claim was denied because these charges had to be done with my card and I had to be present and made ... read more
Frequently asked questions about Old National Bank
How is Old National Bank rated?
Old National Bank has a 1.1 star rating with 54 reviews.
When is Old National Bank open?
Old National Bank is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com