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Ochsner Medical Center

4.1

About this business

Location details

1514 Jefferson Hwy, Jefferson, LA, 70121, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.11,234 reviews
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Debra Lynchard's profile image
Debra Lynchard 
4 years ago

When a loved one has brain surgery, daughters want to be with their mothers just as much as fathers. You can be decent enough to let people be with their mother. 🤬🤬 I pray you’re not kept from your mother like I have, monsters. 😭😭 

Business response:

Thank you for taking the time to leave us a review. We would like to learn more about your experience. Please reach out to us at feedback@ochsner.org, including your name and contact information, so that earn back your trust as a Healthcare provider. For urgent matters, please contact us directly at 844-959-4327. Thank you. 

Nikolya Sparks's profile image
Nikolya Sparks 
recommend  Recommended
4 years ago

The best care, treatment and customer service experience I’ve had had been with Ochsner providers. I always feel valued as a consumer and as a valued member of my treatment team. It’s reassuring to know that one centralized record ensures each of my providers have the most current information available to avoid repeating tests & maximize both efficiency and healthcare costs. 

Business response:

We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. 

James Doyle's profile image
James Doyle 
4 years ago

Too long a story to tell. But it’s awful, particularly for kidney patients. 

Business response:

Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter? 

Ochsner Hero's profile image
Ochsner Hero 
4 years ago

This place is a horrible place to work. While they make it seem as though they provide decent care, just know that behind the scenes it is unsafe and behind the times in precautions. Your likelihood of going home with an infection or an instrument left in you after surgery is much higher than you may think or like. They only care about how they look in the public eye with not much actual innovation or care going on behind the scenes. Consider other facilities for your care and the care of your loved ones. 

Business response:

Hello, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient Relations office directly at 844-959-4327. 

Sarah Falgout's profile image
Sarah Falgout 
recommend  Recommended
4 years ago

In my opinion they have some of the Best doctors on staff. I was found to have cancer 5 years ago. I feel that I received the best care possible. From my surgery to remove the cancer to treatments with chemo and recovery till now and ongoing. I would definitely recommend this hospital and their staff to anyone needing a good doctor for cancer or any other issue you may be having. 

Business response:

We're happy to know that we were able to get you closer to a full recovery. Best wishes! 

Suzette Ancalade's profile image
Suzette Ancalade 
4 years ago

Never did like it to big too many drs gets a confusing 

Business response:

We apologize for any poor service you received. Please reach out to us at feedback@ochsner.org, so that we can make this up to you. 

Brittani Marie's profile image
Brittani Marie 
4 years ago

Ochsner is one of the worst hospitals. They feel it is appropriate to let patients suffer unimaginable pain. If you need a surgery or any other treatment do not go here. After having my 2nd surgery to remove more of my intestine. I was wheeled to my room screaming in pain an screamed for hours until someone gave me the appropriate medication. I have been suffering severe pain an other symptoms from crohn's disease. I have received no help with my symptoms or to manage my pain. if you want to suffer go to this hospital. 

Elycea Almodovar's profile image
Elycea Almodovar 
4 years ago

y'all got racist working there 

Business response:

Thank you for bringing your concerns to our attention. After a thorough investigation, our team determined that Tenie Bordelon is not an Ochsner employee. Posts like this do not reflect the values and beliefs of Ochsner and the many women and men who serve their communities. Thank you. 

Denise Carroll's profile image
Denise Carroll 
4 years ago

you should not have a racist representing your business. she is free to express her 1st Amendment rights but the public also has the right to not patronize your business until she has been fired 

Business response:

Thank you for bringing your concerns to our attention. After a thorough investigation, our team determined that Tenie Bordelon is not an Ochsner employee. Posts like this do not reflect the values and beliefs of Ochsner and the many women and men who serve their communities. Thank you. 

Frequently asked questions about Ochsner Medical Center

How is Ochsner Medical Center rated?

Ochsner Medical Center has a 4.1 star rating with 1,234 reviews. 

When is Ochsner Medical Center open?

Ochsner Medical Center is closed now. It will open at 9:00 a.m. 

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