This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Ochsner Medical Center
- Hospitals
- Jefferson, LA
About this business
Location details
1514 Jefferson Hwy, Jefferson, LA, 70121, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
RecommendedOverall Staff was Truro and answered and explain all concerns. Was quick in getting the visit done with because we traveled over 3 hours and my son was very optimistic really lifted his spirit Hopefully he can be approved for Transplant
Business response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Oschner falsely advertises that it accepts medicaid, but refuses to make appointments for patients w medicaid. They might have great doctors and fancies, but I guess they're only available to rich people.
Business response:
Thank you for telling us about your experience. We take this type of feedback very seriously and are always working to improve our service and quality of care. Please email us at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter. Thank you.
I’m just a little disappointed. Upon Monday, May 3,2021 . I had a appointment with the eye doctor. My visit was great, but after the visit I was given a appointment to come back July 9,2021 at 9:45. I left the hospital to go home . Upon reaching home I realized that I was given Mrs. Gilda D Jones appointment papers instead of my own . This is the second time . I feel like she has my record number and I really don’t appreciate that. The time before they put me in a room to see the doctor and it was the wrong doctor. I’m an co... read more
Business response:
We always strive to make your visit hassle-free, so we're sorry to hear this about your experience. Please reach out to us at feedback@ochsner.org or 844-959-4327, so we can make this up to you. We hope to hear from you soon.
Ochsner employees are always very professional and nice. They are always on schedule with appointments.
I’ve had very positive experiences at Ochsner. I’ve had three heart procedures there. Most of the staff are very caring and nice. I plan to continue using Ochsner, as needed, and would recommend them to anyone that is in need of heart care.
Business response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognised for their excellent service.
They are all courteous and majority are helpful. Most of my visits have been pleasant . Those professionals and clerical personnel are willing to explain things I don’t understand. I am not technically wise and trying to communicate on IPhones and such is difficult for me. I am 75 yrs old and don’t understand computer language. But many staff try to work with me on this. I am very satisfied with most people at Ochsner. We all have bad days, but most of the time everyone works well together.
Business response:
Thank you for your kind words, we will make sure they reach our team. Best wishes!
I came to the ER for abdominal pain and I literally walked in went straight into triage, waited about 15 mins and went to the back into a room. Dr.Sal Suau came in and is pretty amazing! He has a beautiful personality and all of his nurses were so sweet as well! He immediately got busy on what needs to be done to treat me. I skipped the Chalmette Ochsner to come here and I’m glad I did 💯
Business response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback. We wish you all the best!
This entire healthcare system is superior in every aspect, from ease of securing appointments to checkin and payment, facility personnel and layout, operational efficiency from start to finish and nurse/ doctor professionalism! I have never had an appointment experience exceed over an hour from start to finish no matter what location or department! The positive consistency of the Ochsner system and friendly staff is the very reason I am proactive in my overall preventative healthcare!
Business response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
It would be great to be able to get in and out of the ER in less than 6 hours. I think when I was there with my mother it was maybe 7 hours. Right now my sister's been there for over 5 hours. She might wind up being there 7 hours also. So many supposed delays. Never any explanation as to what's really going on. Also you might want to consider letting a loved one stay with the patient. The excuse of the pandemic is wearing thin. Haven't all of your employees been vaccinated by now?
Frequently asked questions about Ochsner Medical Center
How is Ochsner Medical Center rated?
Ochsner Medical Center has a 4.1 star rating with 1,234 reviews.
When is Ochsner Medical Center open?
Ochsner Medical Center is open now. It will close at 6:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com