NTB-National Tire & Battery

Bob Falkenberg 

on Facebook

9 years ago

The irritation produced by the snails pace of their replacing two tires and doing an alignment was only matched by the irritation produced by them trying to get me to pay for additional "repairs" on my vehicle. Avoid if possible. I'll be going back to Discount Tires or Sam's Club. 

Elise Rubio 

on Facebook

9 years ago

Called to make sure they could repair what I was needing, I actually know what is wrong with the car. The guy was rude on the phone. Told me it was something it literally could not be, because that has nothing to do with the issue, obviously wasn't listening to my question. Then told me they don't mess with those there. It seems it is VERY hit or miss with NTB's the one where I lived before was awesome, always the best customer service so I went there for everything. Now this is two different other NTB's I've been to that ar... read more

Curtis Zschau 

on Facebook

9 years ago

NTB has lost a customer. After they finished my oil change, they parked my car in the handicap parking space. There is nothing on my vehicle to designate that it belongs in a handicap parking space. This is about as rude and disrespectful that you can get to your customers. These spaces are reserved for customers that need them, not for your lazy employees that don't want to walk a little more to another parking space. Congrats. Another customer lost.