This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
NTB-National Tire & Battery
- Tires
- League City, TX
About this business
Specialties NTB of Kemah, TX is your one-stop shop for fast, friendly, hassle-free car care. From tires and oil changes to brakes and alignments, you can trust our expert technicians to get you back on the road. With conveniently-located stores open early, late and on Sundays, we help you fit your car maintenance and repairs into your busy schedule. We carry the big tire brands you know like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama at the guaranteed l... read more
Location details
335 FM 518, League City, TX, 77565, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:00 a.m. to 7:00 p.m. | |
| Sun | 9:00 a.m. to 5:00 p.m. |
I made an appointment for a simple oil change earlier in the day. I’ve waited for 1 hour and 30 minutes and my truck still hasn’t moved from its parking space. I could have received 3 oil changes in the same time frame and I’m still waiting. So much for having an appointment. Why even bother.
I made an appointment for 11:00a. I showed up 15min early. I was told it would be about 30-45min. I’ve been sitting here for 2 hours for a basic oil change. Don’t lie to the customer and tell them something when that isn’t the case. I will not be bringing my business to this NTB again. I will also tell people not to come here either. #Disappointed
My wife had a low tire this afternoon - she stopped at NTB and asked if she could get some air. The young man said sure - his air chuck was letting air out instead of putting air in the tire. He made her wait 15 minutes while he "looked" for another air chuck. Sandra asked if she could pull up to another bay. He said "No. My boss said they are all broke.!" DON'T DO BUSINESS WITH THESE PEOPLE!
I was told 30-45 mins for an oil change and tire rotation, 2 hrs later I had an oil change - no tire rotation. The tech told me it was because I needed better traction on the rear tires - he could have told me that when he took my keys. I called the manager to ask why it took 2 hrs for an oil change and she simply told me I don't know. I was also told $19.99 for an oil change and was billed $29 with the add on fees and labor.
I've been coming to this location since 2004, never had any problems. The wait without an appointment depends on how many vehicles are in the stalls when you arrive. I'll keep going.
Needing a patch on one tire should not take almost two hours. I was told 30 minutes...clearly not the case.
Too slow and very unorganized. Employees are OK but they lack operational skills
Frequently asked questions about NTB-National Tire & Battery
How is NTB-National Tire & Battery rated?
NTB-National Tire & Battery has a 4.2 star rating with 975 reviews.
When is NTB-National Tire & Battery open?
NTB-National Tire & Battery is open now. It will close at 5:00 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com