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Northwestern Home Furnishings

4.9

About this business

Location details

637 Leonard St NW, Grand Rapids, MI, 49504, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
SunClosed
4.9377 reviews
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Debbie O's profile image
Debbie O 
4 years ago

The salesperson was very helpful and anytime I called anyone I talked to was helpful. I'm more than satisfied with the furniture I purchased. My only complaint is when the delivered the sideboard they drove through my rock garden and crushed some new plants🙁 

Jeannette H's profile image
Jeannette H 
4 years ago

Been happy with service but now cannot climb up their stairs. No elevator--how about I stalling a chair which glides up the stairs for disabled customers. 

Business response:

We are sorry you choose to give us a bad review because we do not have a elevator. We have looked into it with the city but are building is 4 generations old and it just not feasible. I hope you will keep shopping with us most of the product up stairs is bedrooms and we have many bedroom downstairs also. A rating for a business can make or break a small store like us, In the future if you have any issues please ask directly for Scott I would be happy to help you personally any way I can 

Joan P.'s profile image
Joan P. 
4 years ago

I always enjoy doing business with North Western. Kind and efficient. 

Sue's profile image
4 years ago

I was very happy with my experience at Northwest Furniture. They were upfront about the covid furniture delays. I was lucky to purchase a couch off the floor and had it at my house within days. They were very helpful and friendly and served my needs well. Thank you for the great customer service. I will shop there again. 

Hannah D.'s profile image
Hannah D. 
4 years ago

Very friendly staff. I love how nobody was pushy with purchasing something. Will definitely be back next time I need something! 

Judy's profile image
Judy 
4 years ago

We enjoy shopping at Northwestern Home Furnishings, especially with Jill's assistance and patience! 

Debby's profile image
Debby 
4 years ago

Excellent sales women! Very knowledgeable & helpful. Showroom very nice. 

GAYLE's profile image
GAYLE 
4 years ago

We can't say enough to praise the prompt, friendly, straight forward, honest service we received at Northwestern Furniture. Hollie G*******, in particular helped us pick out pieces that matched our budget and our aesthetic with great patience and imagination. All of that for less than other stores quoted us on similar pieces! 

Kelly M.'s profile image
Kelly M. 
4 years ago

What a wonderful experience, from beginning to end! Jill was amazing and very patient! It was well worth the wait. The gentle men that delivered it were so very nice. I highly recommend Northwestern to everyone! 

Frequently asked questions about Northwestern Home Furnishings

How is Northwestern Home Furnishings rated?

Northwestern Home Furnishings has a 4.9 star rating with 377 reviews. 

When is Northwestern Home Furnishings open?

Northwestern Home Furnishings is open now. It will close at 8:00 p.m.  

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