Niagara County Mental Health Services

Cinn M. 

on Google

3 months ago

This place closed my case not understanding what agoraphobia is and they’re supposed to be mental health specialists. My therapist also was horrible as she would constantly invalidate my feelings and let her cultural beliefs on family infiltrate our sessions and guide the conversation. I ended up shutting down and didn’t return because nothing worked. They put me on a medication that made me sleep all day and always tired rather than prescribing what works for me. I think these people judge us based on our insurance or me ta... read more

NINA BIANCO 

on Google

9 months ago

When people talk about how poor mental health help is in the world this facility is probably exactly what they’re talking about. If I could give 0 stars that’s what I would pick. They set you up for complete failure. I would say the doctors and therapist themselves are great however the “policies” and people that essentially run the show are trash and only care about their numbers. Yes… someone struggling and fighting to maintain their mental health is simply a number to these people. I am seeing a therapist outside of their... read more

Anonymous 

on Google

a year ago

My son's counselor is fantastic and his doctor is great. My only complaint is their phone system. If you use their first name, how are you supposed to find them by last name? Now I understand completely why people would come in to ask to speak with the doctors or counselors. I tried to call three different times to get ahold of his counselor and failed. What's even worse she gave me her personal phone number and I tried calling and texting but didn't get a reply. And the parking lot is very tiny, you have to park on the side... read more

Gina Baughman 

on Google

a year ago

My son's counselor is fantastic and his doctor is great. My only complaint is their phone system. If you use their first name, how are you supposed to find them by last name? Now I understand completely why people would come in to ask to speak with the doctors or counselors. I tried to call three different times to get ahold of his counselor and failed. What's even worse she gave me her personal phone number and I tried calling and texting but didn't get a reply. And the parking lot is very tiny, you have to park on the side... read more