New York Life Insurance Company

Gary C 

on BBB

3 years ago

*** always provides the best service and goes the extra length to answer your questions, regarded very high! **** C 

Michael W 

on BBB

3 years ago

Shady and Deceptive. I cancelled my VUL policy on 12/28 and was told my to upload the form, indicate EFT and funds would be released in 2-3 days. The policy was cancelled the next day, so i was no longer covered as of 12/29. Called to follow up on the 30th and was told that it was set up for a paper check to be mailed and that the status was in the "Conservation period". I had the agent check the form which indeed indicated EFT, so error #1. He said that he corrected it and released the funds. The "conservation period" I was... read more

Al O 

on BBB

4 years ago

My father-in-law passed away recently and *** was his agent for many years. I had a few occasions to work with *** on a life insurance policy both before and after my father-in-law's passing. He was extremely helpful and knowledgeable. He personally handled the claim and brought the account to settlement very quickly. I would highly recommend him for your insurance needs. 

Leonardo S 

on BBB

4 years ago

Underhanded and deceiving. I had life insurance with them for almost 20 years and suddenly they raised my monthly payment and told me my policy had no cash value and in order to keep it current, I needed to pay more. When i bought the policy I was told my payment would never go up and that it was a fixed amount. Suddenly I got a bill due for almost 400% more of what I was originally quoted and promised. I was also told that this amount could go up and continue to change and that they were no longer selling this type of polic... read more

Rita K 

on BBB

5 years ago

I got insurance and then a financial advisor recommended something else . One insurance sales person never responded when I asked to stop my insurance and no one e we said if I withdrew after anytime let alone a year I would get hit with surcharge Very very unprofessional.