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New River Harley-davidson

4.6

About this business

At New River Harley-Davidson®, we strive for 100% customer satisfaction, and want to make everyone feels like part of the family, even if you are just passing through. Our highly trained staff can help you with any questions you may have, from motorcycle sales to service questions. Our Sales staff can help you ride off into the sunset on the motorcycle of your dreams. Our state-of-the-art Service Department is capable of servicing any late model Harley-Davidson® and Buell® motorcycle. All of our technicians are H... read more

Location details

2394 Wilmington Hwy, Jacksonville, NC, 28540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.6875 reviews
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Brad Noyes's profile image
Brad Noyes 
8 years ago
Ricky Brown's profile image
Ricky Brown 
8 years ago

The "Service Department" is always on point with me. And the HD Motor Clothing Department, If they don't have it they will find it and get it in......... 

Business response:

We are very happy that you enjoy our service and Motorclothes Department. If there is any way that we can provide even better service for us to get that fifth star, just let us know!! 

Jared F. Hart's profile image
Jared F. Hart 
8 years ago

Fast, friendly service, from both the service and parts departments. Also one of the nicest, no nonsense, salesman I've seen. Ask for Jon if you need a new Harley. 

Business response:

We are very happy to have Jon on our sales team. Jeff and Jon are wonderful assets to our Dealership. 

Matt Dunlap's profile image
Matt Dunlap 
8 years ago

Bought a new bike. Great service, great people. Very happy with the bike and the people 

Business response:

We are always pleased to hear that our customers had great experiences at our Dealership. If you need anything, please don't hesitate to contact us. 

Melissa Monroe's profile image
Melissa Monroe 
8 years ago

Bill in the parts department was a huge help! I called to get something for my husbands Harley & he was very helpful! Thanks Bill 

Business response:

New River Harley-Davidson strives to provide the best customer service! We are happy to hear that Bill was so helpful. He is truly an asset. If you need anything else, please don't hesitate to call or come by! 

Huey Dressler's profile image
Huey Dressler 
8 years ago

My husband gets great service every time he is there. I need help though. I have friend whose husband is fighting lung cancer. Her name is Wendy White and her husband's name is Kenric(RIck) White. They need help in order to continue fighting and still maintain their household. They have a daughter. What is the criteria for doing a charity bike ride? They could really use the help. 

Business response:

Please contact the events coordinator at 910-346-9997. 

Cori K. Gallagher's profile image
Cori K. Gallagher 
8 years ago
Velvet Silver's profile image
Velvet Silver 
8 years ago

The staff just really didn't seem to be friendly. Wasn't real comfortable. Was looking for rain gear no one heloed me. Bought it elsewhere. 

Business response:

The staff at New River Harley-Davidson try to make every effort to make our customers feel like our store is a second home. We strive for excellence in customer service. We do hope that you will come back in and give our store a second chance to provide a truly enjoyable experience. 

Randal Avant's profile image
Randal Avant 
8 years ago

Frequently asked questions about New River Harley-davidson

How is New River Harley-davidson rated?

New River Harley-davidson has a 4.6 star rating with 875 reviews. 

When is New River Harley-davidson open?

New River Harley-davidson is closed now. It will open at 9:00 a.m. 

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