New Planet Moving & Storage

Antman B. 

on Citysearch

12 years ago

I used New Planet Moving twice in the last 4 years. Both moves went well. We didnt have any losses, or damages. In both instances the movers who arrived were uniformed and professional. On the more recent move I had a lot of stairs, but as a repeat customer they did waive the cost for that. We were quoted at $1390.00 on this move, and the rate stayed the same. I did have a small scratch on the back of my dresser, but no one will ever see that. I mentioned it in a follow up call with New Planet Moving, and they are sending me... read more

TaintedLove D. 

on Citysearch

12 years ago

Starting with the salesperson that called me, the guys that picked up my belongings, the dispatcher who helped me through the schedule, and the movers at destination and ending to the set up of my items in my new home I can honestly say I am happy I chose this company. Like many of the other moving companies they had a few bad reviews out there on the internet. With New Planet Moving I noticed they didn't have many positive reviews (some companies had tons which led me to believe that they were writing them themselves) but I... read more

Loads of Pie M. 

on Citysearch

12 years ago

I just wanted to take a moment to let you know how please we were with your company during our recent move. My first contact with New Planet was Lesley. She was very helpful and easy to talk too. I had concerns about some of the reviews that I had seen for ALL of the moving companies. I asked her is this was just a bad business or what. She took the time to explain to me that in the moving business some people are just not honest with themselves. They like to think that they only have an average amount of belongings and that... read more

Irises D. 

on Citysearch

12 years ago

To the owner or manager of Planet Moving CO, I just want to thank you, and your wonderful staff. My name is Joan Courvyer. My Daughter Jackie took care of me getting moved. To Calif. I know my grandaughter Jessica can't was calling constantly. I apologize for that. But she was taken care of me. Anyway there was few of my things missing. I did not realize for a while as my health is not to good. But I called Spoke with someone 2 days later they found it. Not only are you honest you are all so very nice. If anyone wants to kno... read more

AlohaIslands H. 

on Citysearch

12 years ago

Yaniv Steimberg is such an asset to your company. This man took such great care of my belongings and did this all on his own. No help at all. He did a move prior to me, spent four hours on my move and then has just left to do a full house move. then he will drive 4 hours back home to Las Vegas. All on his own! I know all of us are so grateful for jobs these days but I have to ask that proper recognition be given to this man...he went above and beyond the call of duty. He represented your company in such a positive light that... read more

FridayNights T. 

on Citysearch

12 years ago

I just want to tell you that we were pleased with your service from beginning to end. The guys at pick up were courteous and efficient. We made contact with Carlos. He was kind and kept us up to date as to when he would be delivering. Both guys were patient and did a nice job. My daughter was a little stressed during delivery and at the end found damage on a Secretary Desk. Carlos took a picture and said they would take care of it. He couldn't have been nicer. Later, I was able to point out that the damage was not on the par... read more

WallFlower W. 

on Citysearch

12 years ago

I am using your company to move from Chicago, Illinois to California. During the moving process, I have changed my inventory list, made periodic payments to prepay before the movers arrive and have requested various changes be made to my contract. Throughout everything, Lauren has been helpful and efficient. I have never dealt with a customer service representative that was so enjoyable and who helped me trouble shoot every issue that came up. She is an amazing asset to your company and the key reason that I decided to go wi... read more

SimplySoft S. 

on Citysearch

12 years ago

Lauren Alexandra was the first individual that my husband and I spoke with at New Planet Moving in May as we were obtaining quotes from a number of moving companies. Lauren was very patient as she listened to our questions and concerns as this was our first major move across country from Ohio to California. She followed up with occasionally after we received the initial quote as we were trying to make a decision. Based upon a number of references that Lauren had provided and I had made contact with the references, we made th... read more

SilverCups T. 

on Citysearch

12 years ago

Except for today's confusion over payment, everything went great on both ends of the move. Both crews were excellent. Our furniture was well cared for and arrived in great shape. I may have mis-heard you about = "postal money order". I thought a money order from Wells Fargo Bank would be just as good. At any rate, the agreement for a cashiers check today at least meant only one more trip to the bank, rather than having to deal with the bank and the post office while the crew waited. Thanks for all your help setting things up... read more