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New-mac Electric Cooperative, Inc.

2.9

About this business

New-Mac Electric Cooperative supplies electricity to more than 17,000 member accounts in the southwest corner of Missouri, serving Newton, McDonald, Jasper, Barry and Lawrence Counties. 

Location details

12105 MO-86, Neosho, MO, 64850, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.993 reviews
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Eric Lowery's profile image
Eric Lowery 
7 years ago

One of the worst electric companies I have ever used. They refuse to ever work with you, they act like people don't ever fall on hard times. Bill is due on the 20th I get paid on the 21st, and won't let me pay it first thing on 21st. If it's not paid on the 20th power will be shut off and a $500 dollar deposit will be due on top of the $500 deposit I had to pay to even start service. I am a father of 3 young children and work 6 days a week to support my family. But hey they have the monopoly and are a cooperative so they can... read more

Russell Reynolds's profile image
Russell Reynolds 
7 years ago

Had and issue that was promptly taken care if by management. I'm happy to be a new mac customer. Thanks for taking the time to listen and make things right. 

Donna Mitchell's profile image
Donna Mitchell 
7 years ago

They have the Monopoly and use it to their advantage. Poor customer service. Find every reason in the world to get more money out of people! Really sucks not to be able to have a choice. 

Merv Warthen's profile image
Merv Warthen 
7 years ago

Great class yesterday. Appreciate the effort you put in to keep responder safe. The crew that did the class were very good. Thanks for hosting this. Well done. 

Rhanda Andrews's profile image
Rhanda Andrews 
7 years ago

We had an unexpected death in the family and I was looking for a community room to use. You can use this room for free regardless if you have New-Mac Electric or not. So I called down there and everyone so nice. The room was nice, plenty of tables and chairs even a tv to use if you want to use it for a slide show. There was also a fridge to use and sink to clean up your dishes. I would recommend this to friends and will use it again. A huge thank you to receptionist yesterday she was amazing and so nice!! Keep up the good wo... read more

Julie A Bailey's profile image
Julie A Bailey 
7 years ago
Melissa Giese's profile image
Melissa Giese 
7 years ago
Chad Cunningham's profile image
Chad Cunningham 
8 years ago

My power went out in the boondocks between Southwest City and Noel. I called, they arrived, changed out my transformer, and were leaving in an hour and 10 minutes. On a Sunday and after dark. Special shout out to Randy Sutton! 

Bobbi Winkler's profile image
Bobbi Winkler 
8 years ago

Thank you for responding in a timely manner and getting our electric back on so quickly in the middle of the night! 

Frequently asked questions about New-mac Electric Cooperative, Inc.

How is New-mac Electric Cooperative, Inc. rated?

New-mac Electric Cooperative, Inc. has a 2.9 star rating with 93 reviews. 

When is New-mac Electric Cooperative, Inc. open?

New-mac Electric Cooperative, Inc. is closed now. It will open at 8:00 a.m. 

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