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Nestle Waters North America
- Water Purification Services
- North Haven, CT
About this business
Location details
60 Dodge Ave, North Haven, CT, 06473, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Delivery driver cancelled my prepaid water delivery because I rejected his advances. Now I am told that my delivery has been delayed by a week.
Worst delivery company I have ever dealt with. Primo Brands Water is completely unreliable and clearly does not care about its customers. My deliveries NEVER arrive, and I am sick of calling over and over again just to get nowhere. Customer service is useless — they give the same fake apologies and promises every single time, yet nothing ever gets fixed. It’s honestly pathetic that a company delivering something as basic as water can fail this badly. I’ve wasted my time waiting for deliveries that never come and dealing with... read more
Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more
Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more
If I cannot give this company any stars I wouldn’t. I was supposed to get my order today 12/8/2025 from Primo Brands delivery, I stayed home from work all day waiting for these people to deliver the water , only to find out they cancelled my order with out explanation, no calls , text or email and when I called the customer service they don’t know the reason for the cancellation. They want to give me their timing when they will deliver the water smh . I am so disappointed how can you run a company like this that is not relia... read more
Frequently asked questions about Nestle Waters North America
How is Nestle Waters North America rated?
Nestle Waters North America has a 4.1 star rating with 365 reviews.
When is Nestle Waters North America open?
Nestle Waters North America is open now. It will close at 8:00 p.m.
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