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Nestle Waters North America

4.1

About this business

Location details

60 Dodge Ave, North Haven, CT, 06473, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.1366 reviews
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Ava Yousufi's profile image
Ava Yousufi 
a month ago

Considering how many bad reviews I see now, I guess I’m not the only one. They change the delivery schedule whenever they feel like and don’t let you know until you cannot cancel. This has happened multiples times now. This last delivery, they delivered my heavy gallons to the wrong place. Their solution is to send more water on a different/earlier date than promised (and now you are not home for days to collect it)…they just do whatever is good for them. Their warehouse is backed up so they decided to deliver our replacemen... read more

U. Knowlin's profile image
U. Knowlin 
2 months ago

Delivery driver cancelled my prepaid water delivery because I rejected his advances. Now I am told that my delivery has been delayed by a week. 

Lashona Harrison's profile image
Lashona Harrison 
3 months ago

Worst delivery company I have ever dealt with. Primo Brands Water is completely unreliable and clearly does not care about its customers. My deliveries NEVER arrive, and I am sick of calling over and over again just to get nowhere. Customer service is useless — they give the same fake apologies and promises every single time, yet nothing ever gets fixed. It’s honestly pathetic that a company delivering something as basic as water can fail this badly. I’ve wasted my time waiting for deliveries that never come and dealing with... read more

Moni Brisbane's profile image
Moni Brisbane 
7 months ago

Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more

Jenelle Ivy's profile image
Jenelle Ivy 
7 months ago

Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more

Frequently asked questions about Nestle Waters North America

How is Nestle Waters North America rated?

Nestle Waters North America has a 4.1 star rating with 366 reviews. 

When is Nestle Waters North America open?

Nestle Waters North America is closed now. It will open at 7:00 a.m. 

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