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Nestle Waters North America

4.1

About this business

Location details

60 Dodge Ave, North Haven, CT, 06473, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
SatClosed
SunClosed
4.1363 reviews
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Moni Brisbane's profile image
Moni Brisbane 
a month ago

Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more

Jenelle Ivy's profile image
Jenelle Ivy 
a month ago

Let’s see? Why am I an unhappy customer? 1) No delivery on January 14th (3 calls and 2 chat conversations to customer service). 2) Rectification for 1/14/26 was promised on January 16th at 4:29 pm (2 calls and 1 chat). Recv’d text at 4:29 pm “Ooops! There’s a delay in your order. It’s is rescheduled for January 21st”. Called customer service to cancel service but was promised (3) deliveries at 50% off and free delivery for January 21st. 3) 3) It is January 21st as I’m typing this and NO DELIVERY!!! Whelp, now we know why I’m... read more

Dea Addison's profile image
Dea Addison 
2 months ago

If I cannot give this company any stars I wouldn’t. I was supposed to get my order today 12/8/2025 from Primo Brands delivery, I stayed home from work all day waiting for these people to deliver the water , only to find out they cancelled my order with out explanation, no calls , text or email and when I called the customer service they don’t know the reason for the cancellation. They want to give me their timing when they will deliver the water smh . I am so disappointed how can you run a company like this that is not relia... read more

Matthew Whiskeyman's profile image
Matthew Whiskeyman 
5 months ago

Would give 0 stars if possible. It used to be a good brand but the drivers often do not show up and leave water outside even when the business is open. Laziness at it's best. It was great until Primo took over. No discipline of the drivers. A complete mess. Avoid. 

Esteban Ortiz's profile image
Esteban Ortiz 
6 months ago

Worst water delivery service known to man. Haven’t received my water service in months without reasoning or a heads up. Imagine being this incompetent and not knowing how to communicate with your paying customers. 

Frequently asked questions about Nestle Waters North America

How is Nestle Waters North America rated?

Nestle Waters North America has a 4.1 star rating with 363 reviews. 

When is Nestle Waters North America open?

Nestle Waters North America is closed now. It will open at 7:00 a.m. 

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