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Neil Huffman Acura at Oxmoor
- Car Dealers
- Louisville, KY
About this business
Shopping for a new car can be stressful. Neil Huffman Acura at Oxmoor in Louisville, KY, helps take the stress out of buying a new or used car. We have the latest Acura models on our lot, include the RDX, MDX and TLX. And our professional sales team will show you all the features that make the Acura such a popular vehicle. We also have a large selection of used cars to choose from. Our vast selection of new and used cars means that you are sure to find the right car for you! And if your car needs repairs, our highly trained ... read more
Location details
100 Oxmoor Ct, Louisville, KY, 40222, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
They bait and switched. Don’t have the car anymore and it is still posted. Keep sending me messages on other models. I know what I want.
very helpful however was able purchase a Lexus through my local Lexus dealer
Business response:
We're glad you had a favorable experience even if you didn't end up purchasing from us, Randall!
I had a wonderful experience. The car is just as described in the ad
Business response:
Great, Vickie, that's what we love to hear!
Very slow response. Had trouble getting them to answer my questions. Still have not heard that car is ready to be seen. Overall, not too gung-ho sellers. Left me feeling they could care less...
Quick response and there was no pressure to up sale
Business response:
Thanks, Charles! We try to be friendly and no pressure as possible!
Car was not available for sale even though it was still posted.
Business response:
We are sorry to hear about your poor experience at our dealership. We would like to make it right. To better assist you with this issue, please send our Corporate Response Team an email at contactus@neilhuffman.com with the best phone number to reach you and time & date of dealership visit, along with issues you would like rectified. We look forward to hearing from you.
Car was not available for sale even though it was still posted.
Business response:
We are sorry to hear about your poor experience at our dealership. We would like to make it right. To better assist you with this issue, please send our Corporate Response Team an email at contactus@neilhuffman.com with the best phone number to reach you and time & date of dealership visit, along with issues you would like rectified. We look forward to hearing from you.
Yes I was contacted and given some sage advice. I was not able to complete a buy and when told, the Huffman rep was very understanding and actually felt like they'd "failed" somehow. I assured them they did not fail-my circumstances changed my decision to buy closer to my home. Huffman understood that perfectly. Amazing what a little understanding can do to shake off the "gotcha" feeling car buying does to you. Not these guys-good outfit and worth your business.
Business response:
Thanks so much for all your praise! We try to stay humble and customer-focused, and glad you saw that. :)
Frequently asked questions about Neil Huffman Acura at Oxmoor
How is Neil Huffman Acura at Oxmoor rated?
Neil Huffman Acura at Oxmoor has a 4.5 star rating with 1,157 reviews.
When is Neil Huffman Acura at Oxmoor open?
Neil Huffman Acura at Oxmoor is closed now. It will open tomorrow at 9:00 a.m.
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