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Neff Motivation
- Manufacturing
- Greenville, OH
About this business
Location details
645 Pine St, Greenville, OH, 45331, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 5:30 p.m. | |
| Tue | 7:30 a.m. to 5:30 p.m. | |
| Wed | 7:30 a.m. to 5:30 p.m. | |
| Thu | 7:30 a.m. to 5:30 p.m. | |
| Fri | 7:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I had been trying to find a lettetmans sweater for my daughter without any luck until I found the NEFF company... The first person I spoke with was Jennifer and she was amazing!!! She told me everything I needed to do to order... I placed my order and received the email to make sure it was correct... It needed a change and we got it ordered... I was told a time frame and I could call to check on the status... It was a Christmas present and I needed to have the letter put on it since we had to do that so when I called to chec... read more
Customer Service Horrible! I've been on hold for 40 minutes. AND I'm simultaneously trying to "chat" with customer service. After 10 minutes (was promised 1 minute and "first in queue") - someone offered to help me on chat. Then, when I responded - they never responded back. Still waiting. This is ridiculous. Do not recommend.
Business response:
Hi Wendy. We sincerely apologize for your negative experience. As this is our busy season, we have been experiencing a few phone network issues that we think may have been the cause of your long wait time, and we are currently looking into this matter further. One of our customer care representatives will be in touch with you today to follow up and extend our apologies. Please let us know if there’s anything we can to do improve your experience. We do hope you’ll consider us again for your future needs.
Great products, thanks for getting my a awards to me on time. Saved the banquet!
Wonderful Customer Service! Had my son's letterman jacket dry cleaned and the dye bled into his lettering and letter on the jacket. Contacted Angela at NEFF recieved a prepaid shipping label to send the jacket back. Within a week they contacted me and are replacing the jacket FREE of charge. They are amazing! Should have the replacement jacket in around 15 days.
Frequently asked questions about Neff Motivation
How is Neff Motivation rated?
Neff Motivation has a 2.3 star rating with 51 reviews.
When is Neff Motivation open?
Neff Motivation is closed now. It will open on Monday at 7:30 a.m.
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