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Navy Federal Credit Union

3.5

About this business

Location details

5550 Heritage Oaks Dr, Bellview, FL, 32526, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.5195 reviews
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Juliann Kee's profile image
Juliann Kee 
5 years ago

Just made a deposit at your outside atm as you are not doing teller services. What I don't understand is your atm's are less than 6 feet apart and you have a teller in the middle of the 2 showing people how to make deposits. When I first got in line she wasn't wearing gloves, but had a mask...touching the same atm's as everybody else. The machines weren't wiped down until about 5 people went through and then it was only with a baby wipe after she finally put on gloves...touched her face, mask, pulled it down to talk to peopl... read more

Kendra Woodburn's profile image
Kendra Woodburn 
5 years ago

I know this COVID-19 situation is hindering a lot of business but to be turned away with an EFS check because “it takes too long for it to be authorized”, now what am I supposed to do? I have just one bank account with them and here I am unable to deposit my check because it will take them 2-3 minutes (go online and authorize ) to authorize a check. 

Benjamin Franklin's profile image
Benjamin Franklin 
recommend  Recommended
5 years ago

Rapid notice of questionable charges. ALWAYS treated with RESPECT! 

Suzzette Shelton Wright's profile image
Suzzette Shelton Wright 
recommend  Recommended
5 years ago

They have been great with us for several years! I do not wish to change. 

Todd Smith's profile image
Todd Smith 
recommend  Recommended
5 years ago

Great location at Ashley Landing on Sam Rittenberg Blvd west of the Ashley that’s very convenient and centrally located. 

Dave Bohringer's profile image
Dave Bohringer 
5 years ago

They won’t let members inside to make deposits, but also too cheap and lazy to set up canopies to keep us out of the rain while waiting in line for the 1 atm outside. Pretty poor customer service. 

Monica Elida Negrete's profile image
Monica Elida Negrete 
5 years ago

There were four tellers two of which refused to help the other two were going to slow we waited for three people for almost an hour while the next line helped about 7 people in that same time. Not only were they slow, they repeated everything back correctly and STILL made the cashier check out wrong. They were impolite when we had to return from the other side of town after noticing the cashier check was wrong. Not even an apology for the inconvenience. Terrible customer service! 

Morris Carmichael's profile image
Morris Carmichael 
recommend  Recommended
5 years ago

Navy Federal is the best and will always be! 

Nikki Smith's profile image
Nikki Smith 
recommend  Recommended
5 years ago

COVID-19 UPDATE: Big Ups to Navy FCU they only allowing 10 people including workers in the building they are opening the door for you and once you are in they have hand sanitizer waiting before you get in a line with 6 ft between you and the customer as well as your teller transaction...#salute👏👏👏 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.5 star rating with 195 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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