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Napleton's Volkswagen of Orlando is full service dealership that places a high value on customer satisfaction. Services offered include new and used sales, accessible financing, and vehicle service. The new vehicle inventory consists of popular Volkswagen models such as the Passat, Jetta, and Atlas. Furthermore, the financing team is equipped to aid customers with buying and selling used vehicles, regardless of the brand. Lastly, Volkswagen-certified technicians work on site to perform oil changes, tire rotations, or any oth... read more
12700 E Colonial Dr, Orlando, FL, 32826, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 8:00 p.m. | |
Sat | 9:00 a.m. to 8:00 p.m. | |
Sun | 11:00 a.m. to 6:00 p.m. |
I'm with the 618 1 star reviews. I saw an SUV on line and thought that's not a bad asking price. Then I checked out their trade in value procedure and got an offer. I thought, well, it seems we are pretty much in agreement with the trade in value given for the car. I'm thinking that we should be able to make a quick cash deal. But no, the salesman, Dylan, calls me and said they don't want to honor my trade in value offer, and would only give me 70% of the estimated value from their on line offer. The reason was very weak, b... read more
BUYER BEWARE! DISHONEST SALE STAFF! SCAM ARTISTS! THEY DO NOT CARE ABOUT CUSTOMER SATISFACTION, ONLY THEIR BOTTOM LINE. THEY ADDED VEHICLE CARE PRODUCTS TO OUR CONTRACT THAT ARE BOGUS! SO FAR, THEY HAVE REFUSED TO COMMENT OR RESPOND.
After being there for hours due to a car was sold 4 days ago and the vehicle, I was interested in was sold. I then had to look into something else . My budget was to stay in 12,000 - 15,000 . I ended up with a 2021 Hyundai Venue SE on the site it shows 13,500 but was sold to me for about 15,679. I didn't think to check the price of the vehicle or just anything in that matter! Rule never shows that you're desperate nor cry at a dealership, so you won't lose focus...Overall That I had two amazing workers. ... read more
Horrible dealership! The only bright spot was the awesome sales person Ben. Was held hostage for almost 2 hours with a finance guy who said he was not letting me leave without the warranty. He told me that my deductible would be $100, lies the deductible is $500. They stated it is with APEX however when I called APEX they had no record. Found out its with a company called Endurance they said this warranty totally is from and paid to dealer so I would have to speak to them about a refund. Called dealership spoke w a guy who s... read more
Napleton's Volkswagen of Orlando has a 4.6 star rating with 7,323 reviews.
Napleton's Volkswagen of Orlando is open now. It will close at 8:00 p.m.
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