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Napleton's Arlington Mazda
- Car Dealers
- Arlington Heights, IL
About this business
Location details
4380, 1555 E Rand Rd, Arlington Heights, IL, 60004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:30 p.m. | |
| Sun | Closed |
I bought a pre-owned Honda CR-V from Napletonâs, and it was the best car-buying experience I have ever had. Willy, the sales consultant, and Carlos, the sales manager, made the process easy and enjoyable. The price of the vehicle was more than reasonable. However, what I appreciated the most was how well they listened to determine my preferences, how accommodating they were, and how they made me feel like a human being throughout the entire experience. The next time I am in the market for a vehicle, my first call will be t... read more
I spoke with Walter, apparently on his day off as another salesman informed me the second time I called the dealership. Mr Walter during our conversation didn’t tell me that it was his day off...so I waited all day for the pictures of the vehicle! The following day I called once again this is when the other salesman informed me that Walter was off, I accepted his word and I stated would call Again at the time that Walter would be in the following day and I did. Upon this second conversation with Walter I reminded him of our ... read more
Frank Ali and Carlos were very helpful
Said the car was sold. Then emailed me later to try to sell me the car they said was sold. Pretty disorganized. Don't waste your time.
Responded quickly
Picture looks nothing like actual car, vehicle had body damage to left front fender, interior was filthy. Very poor communication
Napleton Palatine Mazda was a great dealer to work with. Isaac was a fantastic sales person and responded to us right away. He was very knowledgeable about the car we were interested in and the dealership worked with us well and we bought the car. Great experience there!
The dealer was responsive and willing to accommodate.
No one seemed to know anything about anything.. especially their own inventory.. I was emailing and exchanging phone calls for 3 days to find out on the fourth day of dealing, the car was sent to auction 2 days before my first email.. and they only called me twice.. All the other calls, I made to them waiting to call back. Huge waist of my time! Idiots.
Frequently asked questions about Napleton's Arlington Mazda
How is Napleton's Arlington Mazda rated?
Napleton's Arlington Mazda has a 3.9 star rating with 232 reviews.
When is Napleton's Arlington Mazda open?
Napleton's Arlington Mazda is closed now. It will open at 9:00 a.m.
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