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4380, 1555 E Rand Rd, Arlington Heights, IL, 60004, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 6:30 p.m. | |
| Sun | Closed |
Dealer reached out but the Internet Sales Consultant said they do not negotiate over the phone or internet; you must be present at the dealership to discuss numbers. I tried numerous times to get a deal done but this dealership refused to discuss numbers unless I came there in person. While the salesperson was polite, this was not how I preferred to do business. I saw no point in wasting my time to go to the dealership if we could not get to a workable number on price. For that reason, I would not prefer to do business here.
Great
The car was overpriced for the condition it was in when I gave it a test drive, it had a real bad exhaust leak and was shaking.. Body and interior where in a decent condition for the year. Manager tried to tell me the car was running great, after I test drove it. No negotiation on price after I pointed out the issues.
I emailed with questions and they took days to answer each time. On the phone they were short and not very helpful or welcoming. Didn’t really feel like they wanted my business. On top of that I had to ask for pictures of the inside of the car because they were not provided online. I found a car somewhere else.
Responded relatively quick
They returned my e mail and followed up.
Good service
Chase and Isaac were great to deal with. Bought the car I came to see and only because Chase and Isaac worked through the details with me patiently and professionally.
Frank was extremely helpful. Got the sale finished in good time. The Financing department was very helpful with a 11 year old car, even I was surprised!
Napleton's Arlington Mazda has a 3.9 star rating with 233 reviews.
Napleton's Arlington Mazda is open now. It will close at 9:00 p.m.
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