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Napleton's Arlington Mazda

3.9

About this business

Location details

4380, 1555 E Rand Rd, Arlington Heights, IL, 60004, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 6:30 p.m.
SunClosed
3.9233 reviews
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Ann's profile image
Ann 
2 years ago

Dealer reached out but the Internet Sales Consultant said they do not negotiate over the phone or internet; you must be present at the dealership to discuss numbers. I tried numerous times to get a deal done but this dealership refused to discuss numbers unless I came there in person. While the salesperson was polite, this was not how I preferred to do business. I saw no point in wasting my time to go to the dealership if we could not get to a workable number on price. For that reason, I would not prefer to do business here. 

Mary's profile image
Mary 
3 years ago

Great 

Carlos's profile image
Carlos 
3 years ago

The car was overpriced for the condition it was in when I gave it a test drive, it had a real bad exhaust leak and was shaking.. Body and interior where in a decent condition for the year. Manager tried to tell me the car was running great, after I test drove it. No negotiation on price after I pointed out the issues. 

Shaquilla's profile image
Shaquilla 
3 years ago

I emailed with questions and they took days to answer each time. On the phone they were short and not very helpful or welcoming. Didn’t really feel like they wanted my business. On top of that I had to ask for pictures of the inside of the car because they were not provided online. I found a car somewhere else. 

Steve's profile image
Steve 
4 years ago

Responded relatively quick 

Dranelle's profile image
Dranelle 
5 years ago

They returned my e mail and followed up. 

Paul's profile image
Paul 
5 years ago

Good service 

Marc's profile image
Marc 
5 years ago

Chase and Isaac were great to deal with. Bought the car I came to see and only because Chase and Isaac worked through the details with me patiently and professionally. 

Mark's profile image
Mark 
5 years ago

Frank was extremely helpful. Got the sale finished in good time. The Financing department was very helpful with a 11 year old car, even I was surprised! 

Frequently asked questions about Napleton's Arlington Mazda

How is Napleton's Arlington Mazda rated?

Napleton's Arlington Mazda has a 3.9 star rating with 233 reviews. 

When is Napleton's Arlington Mazda open?

Napleton's Arlington Mazda is open now. It will close at 9:00 p.m. 

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