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Napleton Ford in Libertyville, IL serves the northern Chicago area including Mundelein, Buffalo Grove, Lake Forest, Grayslake, and more. Napleton Automotive Group has been serving across the nation since 1931. We sell new Ford cars, trucks, and SUV's. Today, we embrace the same principles that Edward and Fran insisted on for the many years. Common courtesy has remained the cornerstone of Napleton automotive family for over 85 years. The Napleton family owns and operates over 90 franchises in multiple states. As the fourth ge... read more
1120 S Milwaukee Ave, Libertyville, IL, 60048, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 8:00 p.m. | |
Tue | 9:00 a.m. to 8:00 p.m. | |
Wed | 9:00 a.m. to 8:00 p.m. | |
Thu | 9:00 a.m. to 8:00 p.m. | |
Fri | 9:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | Closed |
.. Is it possible to say that I like my car but I am completely disappointed in the experience? It only proves to me that it is impossible to get a car sales person that is truly interested in helping you find the best car for your money. The day after i purchased my Buick I discovered the dealer had another identical car in its inventory but with more options, less miles and the same price as I had paid for my car. I called and told them I wanted to take advantage of the 3 day exchange policy they Had and get the better car... read more
Went to buy a new GMC Terrain and they found the one I wanted. They wanted a $1000 deposit, but i only gave them $250. For unforeseen reasons I had to postpone the sale. This made them angry and treated me with humility and aggressiveness. My son, who is a marine was leaving for Afghanistan and his mother was having great difficulty with it. All I asked for was more time so I could deal with the situation. The sales manager told me the wasn't his problem and needed to buy the car he got for me. When I refused, he said he won... read more
I am so happy I went back to Libertyville Buick GMC I had bought a car there before and they were the best. They have Great sales floor agents and Financeing is a breeze. The Sales Manager JC is SO Helpful in everything he does. Also They have the best Servive department!!!!!!
Chris was very pleasant and attentive. Enjoyed my visit. Would recommend dealership to others. I went to test a vehicle and came home with it the same night. Been happy since.
If you are looking for an excellent salesperson that will take the time to show you what is available and take the time to talk to you than I recommend Dan O'Brien. He is very knowledgeable. Dan will not rush you and even though it may be past closing will work with you to make sure that you are satisfied. It was a pleasure doing business with Dan as well as all the staff who are friendly and helpful.
Dan was great and he and his manager took their time to help us get exactly what we are looking for. He also took his time to guide us through the controls inside of the vehicle.
I had a great experience there as soon as pulled in I was greeted by Sam from the sales department and Nick the manager. From the management to the porter the Libertyville Buick team is very customer service based to were they worked with me to purchase my 2011 Buick Regal Turbo and I would tell my friends and family about them to go buy their next car from and even service.
The dealership, the Salesman (Sam Zayed) and the Sales Manager (Jeff "JC" Connors) were great to work with. I bought a Convertible during a snow storm. Sam and I drove the car with top down with the wind blowing and the snow falling in the car and he was happy to help me experience the car under these crazy conditions and he also took the time help me understand the cars attributes to help me decide if this was the car for me. JC, the Sales Manager, was probably one of the Top Two Sales Managers I have negotiated with to buy... read more
I have been using this dealership since I purchased the car from them. Every time I have taken my car in, they have provided the best service. They let me know what services will be done on the car and if they notice any other problem, I am informed so that they can do the work that day or the car will be brought in on a later day to have the work done. As long as I have this car, I will be returning to the dealership to have each 3000 mile checkup.
Napleton Mazda of Libertyville has a 3.9 star rating with 1,046 reviews.
Napleton Mazda of Libertyville is open now. It will close at 6:00 p.m.
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