This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
Napa Valley Apartments
- Apartments
- Little Rock, AR
About this business
Nestled atop a hillside setting, Napa Valley Apartment Homes offers tranquility, beauty and a living experience sure to exceed your expectations. Hang out with friends poolside, take in the mountain views from your apartment, or explore West Little Rock's finest shopping and entertainment within minutes from your doorstep. All the comforts of home await you in our one and two bedroom apartment homes. Indulge in the best....Napa Valley.
Location details
501 Napa Valley Dr, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
I haven’t had ac since I moved in and I have two children.
Business response:
We understand your complaint and are sorry for any inconvenience, we have placed a window unit in your apartment till we can get a maintenance person over. With the COVID-19 issues we are being very careful with how much contact our employees are having with residents, but will have you taken care of as soon as we possibly can.
The management and maintenance are absolute garbage. Issues from day one remain unresolved and front office manager Ashle will talk over you to prove her point. Just left her office after she continued to raise her voice about ongoing complaints. She does not listen and behaves like a child. They have not billed for water in three then added a flat rate onto the monthly bill. She told me I haven't been paying for water when they haven't billed! Moved into a dirty unit with major issues involving appliances and broken doors, ... read more
I have lived in Ridge at Tyler apartment at tyler Tx. I would not suggest anyone to live here. Currently is under worst management staff. I have been complaining about Rats in my apartment from last one year. no one from management staff has taken proper action to prevent damage from Rats. It is not just me whole building has problems of Rats. My carpet and furniture, food was damaged by rats everyday but my complaint was taken as granted and I was harassed and frustrated. No one would like to live in place where 30 to 40 Ra... read more
This company chose to increase rent substantially for the upcoming year based on what the surrounding area is getting. Unfortunately, their apartments are outdated by 30+ years and the pool is not only understaffed and closed often but isn't in the best shape. Good tenants like myself may leave. If we are going to pay those prices we want more for our money.
Business response:
This applicant was denied an advised on the same day they applied, at the time the manager contact the applicant of the denied application she told them to come and pick up their money order for the deposit. With in a week they had not picked it up and so they where contacted again and again they did not pick it, so again they were contacted within a couple days to come pick it and of the day of this complaint they had not picked up the Money order. When we received this complaint the applicant also contacted the office and ... read more
Five weeks ago, the air conditioner on the second flood froze up and then thawed with water ending up in my air handler closet and bedroom closet on the first floor. Because one thing led to another, everything from my bathroom and small bedroom closet (used for storage of things in tubs because of the previous three leaks) continue to be in my living room. Hannah and Will have tried so hard to make me happy, but their contractors are so incompetent that it has been now five weeks of constant pestering to get things done. No... read more
Frequently asked questions about Napa Valley Apartments
How is Napa Valley Apartments rated?
Napa Valley Apartments has a 3.6 star rating with 154 reviews.
When is Napa Valley Apartments open?
Napa Valley Apartments is closed now. It will open tomorrow at 9:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com