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Napa Valley Apartments
- Apartments
- Little Rock, AR
About this business
Nestled atop a hillside setting, Napa Valley Apartment Homes offers tranquility, beauty and a living experience sure to exceed your expectations. Hang out with friends poolside, take in the mountain views from your apartment, or explore West Little Rock's finest shopping and entertainment within minutes from your doorstep. All the comforts of home await you in our one and two bedroom apartment homes. Indulge in the best....Napa Valley.
Location details
501 Napa Valley Dr, Little Rock, AR, 72211, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 5:00 p.m. | |
| Sun | 1:00 p.m. to 5:00 p.m. |
Speaking on behalf of Calais Forest Apartements located in Little Rock, AR. If I could give no stars I absolutely would! I experienced flooding in my unit due to a loose hose in my washer. The washer is provided by the property. The washer flooded my entire kitchen and dining room area. Contacted emergency maintenance who then vacuumed the water and placed cooling fans to dry my carpet and walls. Needless to say it was been five days and my carpet is still “drying”. I was told there are residents who are without ACs who have... read more
Business response:
We regret that the washer leaked in your apartment. We understand your complaint and are sorry for any inconvenience. We contracted a local carpet cleaning company to extract the water and dry the carpet. Unfortunately, drying the carpet out is a process. We understand the terrible inconvenience of running the fans in an apartment but are given no choice as we could not remove the fans until the carpet was dry. The contracted company removed the fans as soon as the carpet was dry and that was on Friday, June 25th. The washer... read more
This is to be aware to whom is reading this. The property Manager Raelynn Castle is a very nice lady. Let me say that 1st. But I noticed she cares more about looking good at the job than doing good. She isn't properly training the secretary. Chris obviously needs help around here. She was very rude to my grandson who admitted his fault and she continues to chastise him. She bullies elderly people and I have people that can attest to this. But we like her. Something going on with her a d we want you guys to help her. It's aff... read more
Business response:
Thank you for voicing your concerns. Please be assured that we will discuss them with the Property Manager.
Complaint about the Woodlands Apartments in Wichita Falls, TX This is by far one of the worst and poorly run apartment complexes I have ever heard of. I have had two separate apartments here, the first one was decent and the manager was very nice and helpful. However, whenever she quit/ was fired, things went downhill quickly. The office tried to tell us we were behind on months worth of rent and water bills, though we were not, and made us show all of our bank statements to them. It turns out she had been applying our check... read more
RENTER BEWARE!!! Calais Forest charged me fees after I moved out and after I was told by management that it was all taken care of and that I didn't owe them anything. The manager is no longer there so that was their latest excuse. I lived here for about 15 months and they had three different managers which I guess is how this excuse works. They take advantage of residents at every turn and I would be very cautious before moving here. They sent the bill to a collection agency, who then send me threatening letters and phone ca... read more
THE REVIEWS SPEAK FOR THEMSLEVES. RATS, BATS, BEDBUGS AND ROACHES..... PLUMBING AND AC ISSUES. TERRIBLE UPPER MANAGEMENT, BULLIES IN CORPORATE AND DIRTY OFFICE PERSONAL ....
Back in March, I contacted Calais Forest about a two-bedroom, two-bathroom apartment. We worked with an agent named Ashle *****. We loved the apartment; however, in the end, it was too expensive for us. We called Ashle to let her know that we actually need to withdraw our application. She wished us well and told us that we would be out of the system within 24 hours. That was the end, so we thought. I got a call from Ashle a few days later but there was no voicemail left. I tried to call back and the call was never returned.... read more
If I could leave less than a star I would. I’ve moved a lot and never had an experience like this in my life! I stayed at village center for almost 2 years in that time I can’t even list all the things that went wrong. I sent an email on my way out where I said I didn’t expect a reply which was fine until I got my security back in the mail. 180.00 they charged me. Among the charges was for 3 LIGHT BULBS!!! Never in my life have I been charged for something so petty. I did not even see they were out. I left the apartment spot... read more
I put a application fee $45 and deposit $300 down on an 2/2 1/2 bed/bathroom Townhouse apt at Meadowood Village Apartment in MIDWEST CITY, OKLAHOMA. I could not view townhouse because it was someone still stayed there. I wanted to see apartment before I moved in, seen it a few days after he or person moved out and was so disappointed in the apartment and did not like it at all, had a bad odor, the leasing agent stated my dryer would have to be place outside on the patio with no cover up over it. It looked bad on the patio. U... read more
Business response:
Thank you for your comments. We deeply regret your recent experience at our property and you can be assured we will address any and all issues with our on-site staff to improve future move ins. As it is our intention at NPMA to provide quality, comfortable and affordable housing to everyone, we may at times overlook details in our rush to get too many things done in day.
3 in the morning I here gushing water. The pipes exploded yet again. Second time this has happened in 2 months. First time in February there was a water main break in laundry area. This time in the bathroom. Refused to replace carpet and it took the over a month to have it professional cleaned the first who knows what will happen this time aroun. I have no toilet to use at this time, and due to the virus had multiple people in my house possibly exposing me to the virus to shut the water off. No compensation no apologies and ... read more
Business response:
The reported incident in February was a leaking hot water tank, resulting in water leaking into the apartment. Repairs were made timely to the tank and carpet cleaning was scheduled. Second incident was a malfunction to the toilet, this repair was handled via the Emergency On Call Service. Staff completing necessary repairs in occupied units have been directed to wear/use proper protective equipment. Due to the current restrictions, we did have difficulty getting the carpet replacement scheduled. Replacement was completed on... read more
Frequently asked questions about Napa Valley Apartments
How is Napa Valley Apartments rated?
Napa Valley Apartments has a 3.6 star rating with 154 reviews.
When is Napa Valley Apartments open?
Napa Valley Apartments is closed now. It will open tomorrow at 9:00 a.m.
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