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Napa Valley Apartments

3.6

About this business

Nestled atop a hillside setting, Napa Valley Apartment Homes offers tranquility, beauty and a living experience sure to exceed your expectations. Hang out with friends poolside, take in the mountain views from your apartment, or explore West Little Rock's finest shopping and entertainment within minutes from your doorstep. All the comforts of home await you in our one and two bedroom apartment homes. Indulge in the best....Napa Valley. 

Location details

501 Napa Valley Dr, Little Rock, AR, 72211, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 5:00 p.m.
Sun1:00 p.m. to 5:00 p.m.
3.6154 reviews
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anonymous's profile image
anonymous 
2 years ago

I have been a resident in The Colony for a few years now and this apartment complex has been known for many years to be the best and most desirable apartment living community in Lufkin, Texas. With that being said they also have the highest lease prices, until recently. There is a new apartment community across the way now, that is a little higher and of very nice. Even though the new apartments are very nice there is something about the style and comfort of the apartments here at The Colony that I prefer. *******However, la... read more

Shavon J's profile image
Shavon J 
3 years ago

I live in Calais forest and squirrels have been in my ceiling since last year. We’ve notified the front office and have been told that everyone has this problem and it’s being resolved but I still hear squirrels in my roof everyday. Other tenants are shooting guns outside the apartments and off their balconies. There’s no lights and it’s unsafe to walk your dog at night behind my building. Maintenance does not clean the area and trash has been left for months behind my apt building. Also there’s a stench due to trash being p... read more

Heather B's profile image
Heather B 
3 years ago

I tried contacting the property managenet at Calais Apartments was lied to by the receptionist. The receptionist stated that Bre was not in today when yesterday she told me she would be at work. I received a phone call yesterday about an outstanding balance of $275.00. I was not aware of the balace before the call. I went to complex yesterday the receptionist said she would be in today. I finaly got a call back after call mulitiple times. She stated that Bre was not there. I asked her if she could provide me with an invoice ... read more

Business response:

Thank you so much for reach out to us! We do apologize for the inconvenience you have experienced and will address customer service in our next team meeting. After doing some research, we found that the deposit you placed at move in was not reflected in the system when our company took over. We did double check your lease and found that you did have a deposit and we will be revised the deposit accounting yesterday. The charges you incurred were $200 cleaning and $75 pet deodorizer to remove pet odor from the unit. Once we ap... read more

Morgan D's profile image
Morgan D 
3 years ago

Where to begin, I was told multiple times to clock out for lunches I couldn’t actually take, I was under staffed, couldn’t go to a very important court date over CEO visits, Being forced to drive in unsafe conditions, my list goes on but at the end it’s ally their lack of moral beliefs. This is a changeable issue however, with how long they’ve been around you’d think they’d have better work culture. If your looking to work in a positive environment where you matter as a human… Just go somewhere else this corporation do not c... read more

Asia L's profile image
Asia L 
3 years ago

So my brother and his fiancé has been dealing with some discrimination at pine ridge crossings and I was placed in the middle of this because I let my brother drive my car until he can make some money to buy his own. My car is fully register and insured. They tow my vehicle just to pick on my brother. No reason whatsoever. Remind you all she goes all his cars because she doesn’t like them. When you try to call to complain to corporate there is no number to complain. I advise my brother to hit them with a discrimination suit ... read more

Business response:

There were 7 vehicles on property that had not moved since prior snow storm, each of those vehicles were ticketed with a notice to move or be towed. Property staff was preparing for pending winter storm and needed to plow - 5 of the vehicles were moved and the remaining 2 were towed from property per the notice left on the vehicle. 

D. T.'s profile image
D. T. 
3 years ago

Do not recommend to an enemy! NPMA is the corporate company for Georgetown Square & Quail's Bluff Apartments in Lake Wales, Florida. The corporation was informed that Georgetown Square Apartments utilized Self-help procedures to lock out a resident from February to August, meanwhile filing an eviction (in July) on a resident they refused property access to for months. Property Management had current resident contact information, proper forwarding mailing address, & were reached out to for months prior to filing an illegal ev... read more

Business response:

Thank you for the opportunity to respond to this complaint. I will state the facts and show that this complaint is not valid and even frivolous. Mr ****** *******was a resident at Georgetown Square with a roommate, Mr. ****** ********. * On 2/13 both residents had a altercation between themselves were Mr. *******was intoxicated and began to bang on the neighbors door. The neighbor called the police and before they arrived Mr. ********took Mr. *******back to his estranged wife's home and changed the locks to the apartment. *O... read more

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Avery W 
3 years ago

This is for The Summit Apartments (owned by them) in Edmond, Oklahoma 1. Pool is always closed. 2. emergency maintenance WILL NOT RESPOND to you. 3. WE DON'T FEEL SAFE- we had a very hostile upstairs neighbor who we complained about multiple times but literally nothing was done. The only thing that was done was the manager "talked to her" but she came right back to us and threatened us. When we told the property manager what happened and what was said her only solution for us was to call the cops any time we had a problem (i... read more

Business response:

Dear Ms. ****NPMA values each and every resident and we strive in customer service. We as a whole company try to make each resident feel at home and do not want any resident to ever feel uncomfortable or unhappy. I have reviewed your work order request put in with The Summit Apartments, and I am showing 1 work order submitted 6/12/20 for your AC not working, that was repaired on 6/14/20. We are not showing any other work orders that have been submitted since then, if you have reported them and we have not come to make necess... read more

Amber H's profile image
Amber H 
3 years ago

For Hunters Crossing apartments in Wichita Falls, Tx. BEWARE CURRENT RESIDENTS AND FUTURE RESIDENTS!! We leased from Hunters Crossing for one year and everything was fine until we discovered mold in our AC ducts. The mold extended all the way through the ducting over 25 ft. The maintenance tried to brush it under the rug telling us it was just dust. Come on you can tell what mold spores look like! I had the mold tested by an industrial hygienist and sure enough over 9 different types of mold were found and the mold spore cou... read more

Russell B.'s profile image
Russell B. 
3 years ago

The management is this company are the worst manager the property heather glen town homes in Arlington are Infested with bed bugs the Maintenance and the managers are lazy and all they do is lie to get you in I had to brake my lease for the safety of my family and and are Heath I tried to talk to someone of above the So call manager and I was refused so moved out. I didn’t won’t to brake my lease but my family Heath is more important they really need the change management is heather glen town homes there Rating is because of... read more

Frequently asked questions about Napa Valley Apartments

How is Napa Valley Apartments rated?

Napa Valley Apartments has a 3.6 star rating with 154 reviews. 

When is Napa Valley Apartments open?

Napa Valley Apartments is closed now. It will open at 9:00 a.m. 

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