MyEyeDr.

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Angelika D 

on BBB

2 years ago

I visited MyEyeDr. in Pooler on March 2023. The overall customer service was horrible. 1. Female associates treat man and women differently. They attended and were very flirtatious with the male customers, while I was totally ignored. 2. The assessment room reeked of mold (where the eyes are dilated with a technician) was not very clean and was not wiped in-between patients. 3. Received my glasses on time and MD was super friendly. However had an issue with my prescription sunglasses and came back to the store to get it corr... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Angelika D 

on BBB

2 years ago

I visited MyEyeDr. in Pooler on March 2023. The overall customer service was horrible. 1. Female associates treat man and women differently. They attended and were very flirtatious with the male customers, while I was totally ignored. 2. The assessment room reeked of mold (where the eyes are dilated with a technician) was not very clean and was not wiped in-between patients. 3. Received my glasses on time and MD was super friendly. However had an issue with my prescription sunglasses and came back to the store to get it corr... read more

Angelika D 

on BBB

2 years ago

I visited MyEyeDr. in Pooler on March 2023. The overall customer service was horrible. 1. Female associates treat man and women differently. They attended and were very flirtatious with the male customers, while I was totally ignored. 2. The assessment room reeked of mold (where the eyes are dilated with a technician) was not very clean and was not wiped in-between patients. 3. Received my glasses on time and MD was super friendly. However had an issue with my prescription sunglasses and came back to the store to get it corr... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Eva W. 

on BBB

2 years ago

I have had the worst experience with My Eye Dr. I was sent to a special for an “issue” that thT specialist said did not exist. And still had to pay $300 for a specialist when nothing was wrong. I made the wrong decision to go back again just saw another optician… and they gave me the worst prescription. I gave it weeks as I suffered from headaches, nausea, and dizziness. I went back. She was confident in her prescription. I then had to go to another business… they said her prescription was too strong for my eyes and if I’d k... read more