MyEyeDr.

Mike L. 

on BBB

2 years ago

Mint Hill location: Done doing business with this place. I returned for my annual checkup and was treated like I was burden to the front desk, when I returned again to pick up lens was treated like I was interrupting her day. She snatched the glasses to replace the lens, then all but threw them back at me with a huge smudge, asked her for a cloth to clean them she snapped at me saying they don't need cleaning. Held them up she grabbed them back scrubbed them and thew back them. That's when I saw the stress crack in the frame... read more

mike l 

on BBB

2 years ago

Mint Hill location: Done doing business with this place. I returned for my annual checkup and was treated like I was burden to the front desk, when I returned again to pick up lens was treated like I was interrupting her day. She snatched the glasses to replace the lens, then all but threw them back at me with a huge smudge, asked her for a cloth to clean them she snapped at me saying they don't need cleaning. Held them up she grabbed them back scrubbed them and thew back them. That's when I saw the stress crack in the frame... read more

Mike L. 

on BBB

2 years ago

Mint Hill location: Done doing business with this place. I returned for my annual checkup and was treated like I was burden to the front desk, when I returned again to pick up lens was treated like I was interrupting her day. She snatched the glasses to replace the lens, then all but threw them back at me with a huge smudge, asked her for a cloth to clean them she snapped at me saying they don't need cleaning. Held them up she grabbed them back scrubbed them and thew back them. That's when I saw the stress crack in the frame... read more

Mike L. 

on BBB

2 years ago

Mint Hill location: Done doing business with this place. I returned for my annual checkup and was treated like I was burden to the front desk, when I returned again to pick up lens was treated like I was interrupting her day. She snatched the glasses to replace the lens, then all but threw them back at me with a huge smudge, asked her for a cloth to clean them she snapped at me saying they don't need cleaning. Held them up she grabbed them back scrubbed them and thew back them. That's when I saw the stress crack in the frame... read more

Angelika D 

on BBB

2 years ago

I visited MyEyeDr. in Pooler on March 2023. The overall customer service was horrible. 1. Female associates treat man and women differently. They attended and were very flirtatious with the male customers, while I was totally ignored. 2. The assessment room reeked of mold (where the eyes are dilated with a technician) was not very clean and was not wiped in-between patients. 3. Received my glasses on time and MD was super friendly. However had an issue with my prescription sunglasses and came back to the store to get it corr... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more

Tim W 

on BBB

2 years ago

Second time in two years. I go in for my appt. They accept my insurance and then bill me $40 additional a year later. And can’t tell me what’s it for. I paid my copay at time of services. I paid the last one. Not paying this one. They couldn’t even write a script because they said I needed surgery. I go to an Ophthalmologist. He writes me a new script. I told him what happened at MyEyeDr. He just shook his head. And the doctor that I saw originally isn’t employed there anymore. Same with the one before her. He said that shou... read more