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MyEyeDr.

2.4

About this business

Location details

501 College Park Dr, Georgetown, DE, 19947, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
2.4283 reviews
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Pamela G's profile image
Pamela G 
2 years ago

After decades of going to a wonderful office in Oxford, PA they sold out to myeyedr.com. Dr. K is still there and he is wonderful. But now the office is POORLY run. 1) I showed up for my appt and was told that it was the wrong time. Not true as I wrote it down on my calendar as we arranged it earlier in the week. 2) My first pair of glasses were horrible. After 2 weeks of trying to adjust to them I went back and discovered that I was given cheap progressives. I didn't know there was a choice. Anyone looking at my records cou... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Pamela G's profile image
Pamela G 
2 years ago

After decades of going to a wonderful office in Oxford, PA they sold out to myeyedr.com. Dr. K is still there and he is wonderful. But now the office is POORLY run. 1) I showed up for my appt and was told that it was the wrong time. Not true as I wrote it down on my calendar as we arranged it earlier in the week. 2) My first pair of glasses were horrible. After 2 weeks of trying to adjust to them I went back and discovered that I was given cheap progressives. I didn't know there was a choice. Anyone looking at my records cou... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Pamela G's profile image
Pamela G 
2 years ago

After decades of going to a wonderful office in Oxford, PA they sold out to myeyedr.com. Dr. K is still there and he is wonderful. But now the office is POORLY run. 1) I showed up for my appt and was told that it was the wrong time. Not true as I wrote it down on my calendar as we arranged it earlier in the week. 2) My first pair of glasses were horrible. After 2 weeks of trying to adjust to them I went back and discovered that I was given cheap progressives. I didn't know there was a choice. Anyone looking at my records cou... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Pamela G's profile image
Pamela G 
2 years ago

After decades of going to a wonderful office in Oxford, PA they sold out to myeyedr.com. Dr. K is still there and he is wonderful. But now the office is POORLY run. 1) I showed up for my appt and was told that it was the wrong time. Not true as I wrote it down on my calendar as we arranged it earlier in the week. 2) My first pair of glasses were horrible. After 2 weeks of trying to adjust to them I went back and discovered that I was given cheap progressives. I didn't know there was a choice. Anyone looking at my records cou... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Pamela G's profile image
Pamela G 
2 years ago

After decades of going to a wonderful office in Oxford, PA they sold out to myeyedr.com. Dr. K is still there and he is wonderful. But now the office is POORLY run. 1) I showed up for my appt and was told that it was the wrong time. Not true as I wrote it down on my calendar as we arranged it earlier in the week. 2) My first pair of glasses were horrible. After 2 weeks of trying to adjust to them I went back and discovered that I was given cheap progressives. I didn't know there was a choice. Anyone looking at my records cou... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out and left a message with my call back information or you can contact me at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Mary S's profile image
Mary S 
2 years ago

This review is specific to Myeyedr. The location address is **** ** ***** *** Horrible service and did not honor the warranty for my frames. The manager Jay R****** and assistant manager Jordana are the most incompetent, non customer service oriented people in the industry. They were rude, unprofessional and disrespectful. I purchased my frames in addition the warranty offered at an additional cost. So did my husband. I had the same $400 Burberry frames replaced last year and was told at the time that they had to search high... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email provided with my call back information or you can contact me directly at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Mary S's profile image
Mary S 
2 years ago

This review is specific to Myeyedr. The location address is **** ** ***** *** Horrible service and did not honor the warranty for my frames. The manager Jay R****** and assistant manager Jordana are the most incompetent, non customer service oriented people in the industry. They were rude, unprofessional and disrespectful. I purchased my frames in addition the warranty offered at an additional cost. So did my husband. I had the same $400 Burberry frames replaced last year and was told at the time that they had to search high... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email provided with my call back information or you can contact me directly at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Mary S's profile image
Mary S 
2 years ago

This review is specific to Myeyedr. The location address is **** ** ***** *** Horrible service and did not honor the warranty for my frames. The manager Jay R****** and assistant manager Jordana are the most incompetent, non customer service oriented people in the industry. They were rude, unprofessional and disrespectful. I purchased my frames in addition the warranty offered at an additional cost. So did my husband. I had the same $400 Burberry frames replaced last year and was told at the time that they had to search high... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email provided with my call back information or you can contact me directly at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Mary S's profile image
Mary S 
2 years ago

This review is specific to Myeyedr. The location address is **** ** ***** *** Horrible service and did not honor the warranty for my frames. The manager Jay R****** and assistant manager Jordana are the most incompetent, non customer service oriented people in the industry. They were rude, unprofessional and disrespectful. I purchased my frames in addition the warranty offered at an additional cost. So did my husband. I had the same $400 Burberry frames replaced last year and was told at the time that they had to search high... read more

Business response:

Hi , I am sorry to hear that you found your experience unpleasant. At MyEyeDr we are committed to addressing and correcting all patient concerns. For that reason, I have reached out to the email provided with my call back information or you can contact me directly at *******************************. I look forward to hearing from you soon. Kind Regards, Leighandra 

Frequently asked questions about MyEyeDr.

How is MyEyeDr. rated?

MyEyeDr. has a 2.4 star rating with 283 reviews. 

When is MyEyeDr. open?

MyEyeDr. is closed now. It will open on Monday at 8:00 a.m. 

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