This profile has not been claimed by the business owner or representative.
Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!
MyEyeDr.
- Optometrists
- McKinney, TX
About this business
Location details
1650 N Lake Forest Dr #100, Ste 100, McKinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
RecommendedBest experience and super professional! They take their time to educate and give you the best optical options. Highly recommend!!!
Very upbeat and friendly would recommend them to anyone!
Business response:
Thank you Martha!
Customer service sucks. I would not recommend your customer service to anyone.
my 19 year special needs son here to replace lost glasses. They would not allow me in to assist and pay for glasses. I understand Covid protocols but under the circumstances this is insane. Thank you for the free glasses!
Scheduled an appointment in late October for an eye exam. Due to locations closing, the closest appointment was not until today, December 29th. No problem, as I could still use my insurance benefits this year. I show up, and they have no record of me scheduling an appointment and I’m Pushed off until March of 2021. Now another 3 months of waiting. Do not recommend this location at all!
I went to the Crawfordville, FL location for the first time today. The staff were all very kind and helpful. I can’t remember the receptionist’s name, however, she helped me tremendously by comparing different price options and finding the most cost efficient solution for contacts and glasses. The assistant, Brian, was incredibly nice and cheerful. The optometrist was even a funny guy! I enjoyed my visit. I had a long day, and was a bit hangry, so their kindness was extra appreciated today.
Business response:
Thank you for sharing your experience Natalie! We will make sure the Crawfordville, FL Team sees your compliments. We appreciate you being our loyal patient and so delighted to know you enjoyed your visit. 🤓
So, I’ve been waiting almost three months for an appointment. Today is finally the day that I’ll be able to see again! I’ve recently moved to a midnight shift and find with the reduced light my vision suffered horribly. Well, I just got a call that “the doctor isn’t in today.” Understandable, things happen. Problem is, the earlier I can be rescheduled is February 26th!!!! There are three locations in Tallahassee, Florida. Why is it that I have to wait another three months for a total of six months wait?!?! That in it self is... read more
Business response:
Hi Chris - We are disappointed to hear this and would like to help. We just sent you a private message so we can better assist you with this.
Worse back office company around. I am so disappointed that my Eye Dr joined them....
Business response:
Catie Hardin we sent you a private message so we can learn more about your concerns. Thank you!
The Mandeville, LA location used to be St. Charles vision and they were great. NOT ANYMORE! Dr. Cook is great, but the guy working up front is horrible at customer service. He is Mr. Standard Operating Procedure with zero service skills. Dr. Cook needs to inform him that we can take our business elsewhere. This guy is literally driving away your customers. I prefer polo frames, but they stopped stocking them in store, so every year they would find me some online and order them for me. NOT ANYMORE! Mr. SOP said he can’t do th... read more
Business response:
Hi Ronnie - We understand how frustrating this experience has been and want to make it right. When you get a moment, please send us a private message with your contact info and our Patient Relations team will reach out. Thank you.
Frequently asked questions about MyEyeDr.
How is MyEyeDr. rated?
MyEyeDr. has a 4.4 star rating with 234 reviews.
When is MyEyeDr. open?
MyEyeDr. is closed now. It will open at 8:00 a.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com