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Myer Head Office
- Business Services
- Docklands, VIC
About this business
Location details
Level 7/1000 La Trobe St, Docklands, VIC, 3008, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:30 p.m. | |
| Tue | 8:30 a.m. to 5:30 p.m. | |
| Wed | 8:30 a.m. to 5:30 p.m. | |
| Thu | 8:30 a.m. to 5:30 p.m. | |
| Fri | 8:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Trying to get assistance from customer service is impossible. Staff are rude and dont care. I needed to cancel an order for a queen bed matress and was told by staff I am not able to cancel orders once placed. It does not matter that its not been charged or shipped. Myer want charge me, and have me take delivery and then bring it back to them for a refund. I said this was unacceptable and asked to escalate and got hung up on by customer service. Called back and was lied to about my order being a special custom order by the n... read more
Very disappointing online shopping experience. I placed an online order for a Sealy mattress with Myer on 12 January. Almost more than 3 weeks now as of today 02 February order has still not been dispatched and shows no progress. I contacted Myer's call centre multiple times, visited a Myer store in person, attempted online chat, and emailed their online customer service requesting cancellation before dispatch. My Han 3 weeks now request was repeatedly refused or redirected, and no clear complaint channel was provided. Despi... read more
I bought a waistcoat from Myers online. It took them forever to deliver it. I had to return it as it was too small. My fault there. But that’s where the real problems started. The item simply disappeared despite my compliance with the returns policy. Couldn’t get any service from Myer. Left me entirely exasperated. I will never again shop at Myer either online or in the shop.
No staff to help we had to go up one floor with items .Its turning into robot store .No customer service .🥲
I would not recommend using Velocity points for online purchases. After transferring my points to Myer credit, the credit was not applied at checkout and I was required to pay the full amount. I am now involved in an unnecessary email process to have the points restored (good luck getting them back in this period). This experience reflects poorly on what should be a straightforward system.
Frequently asked questions about Myer Head Office
How is Myer Head Office rated?
Myer Head Office has a 2.4 star rating with 163 reviews.
When is Myer Head Office open?
Myer Head Office is closed now. It will open at 8:30 a.m.
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