Mutual of Omaha Mortgage

Karl Z 

on BBB

a year ago

They called me unsolicited. Several text mesages. When I tried to opt out, they continued to send me messages. They called me several times by phone and will not leafe me alone. I WILL NEVER DO BUSINESS WITH CON ARTISTS!!!!! 

Porsha B 

on BBB

a year ago

If there was a way to leave 0 stars then I would. I worked with ************************* for my cash-out refinance. If YOU CAN CHOOSE ANOTHER LENDER THEN DO SO! I was told that I would have two months of no mortgage payments. Now 3 months later and I am making my first payment to my new mortgage company (since they sold my loan to another company) and I receive a letter from Mutual of Omaha that I owe 2 months payments. Which was completely opposite of what I was told for the entire month we were doing the loan process. I h... read more

Crystal M 

on BBB

a year ago

Very high pressure and dirty sales tactics. I told them I was shopping around and just wanted a loan estimate. They did a full application which made it very difficult to move forward with a different lender. When I let the agent I was working with know I was not moving forward with him he became very unprofessional and basically said I wasted his time. Had to escalate within the company to be able to get their application pulled so I could move forward with my chosen lender. 

Dakotah G 

on BBB

a year ago

Very very poor excuse of a company! I would never recommend them to anyone. And ************************* is very unprofessional and probably the worst loan officer i have ever delt with. 

George H 

on BBB

a year ago

I have held my tongue for now 7 months since I did my refinance with Mutual of Omaha Mortgage. I was working with *****------- through my process and at times my calls were not returned and at the closing of my refinance my creditors were to be paid directly and instead they sent me checks in the mail to pay them myself and by the time I got them all satisfied I also owed additional money for interest which came out of my pocket. I called and I was ignored I sent text I was ignored. I was so upset by this treatment but I pai... read more

Kyle C 

on BBB

2 years ago

Applied for a home loan with Mutual of Omaha Mortgage. They did a hard check on my credit rather than a soft check which was asked, then denied me without any notification because I didn't have enough time with my current company. Was eagerly waiting to hear back from them only to have to reach out to them to find this out. No where was this mentioned in the process of applying for them. Do yourself a favor and take your business elsewhere 

Cathy R 

on BBB

2 years ago

I wouldn't do business with this company, they get your information, sign all these documents, they run your credit tell you are approve, have someone to come out to appraise your home, then you don't hear from them for weeks. You call and text *************** " his reply can I can call you back I have another caller on line" His call back is weeks later. You go check out the account the set up for , to find its been taken down.That you have been denied this is after I paid for appraisal. This company is SHADY and MISLEADING... read more

Alan S 

on BBB

2 years ago

Call 5-7 times a day, did it while I was overseas. Don't take you off their list. Keep doing it and when I asked to be taken off their list still tried selling. Absolutely the worst. 

Teresa C. 

on BBB

2 years ago

I would not ever go through them to get a loan. When I check into getting a reverse mortgage loan I plainly told them I did not want them to check my credit cause I was just wanting information about it . Of course they want all your information just so they can see what they r looking at. I told them again I do not want my credit check. The woman said she would not do it but all she was goin to do was to look and see how much my house would bring and what all she was looking at and then she would give me a call back and let... read more