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Municipal Services Bureau
- Financial Services
- Austin, TX
About this business
Municipal Services Bureau, founded in 1991, offers outsourced collections, payment processing and call center services to governmental entities. Its areas of expertise include electronic transfer of accounts, credit bureau reporting, client reports and billing, payment processing capabilities and voice over Internet protocol solutions. The services offered by the agency include acquiring, verifying and loading account submissions, providing debtor service support and advising and documenting debtor disputes. It also performs... read more
Location details
8325 Tuscany Way, #4, Austin, TX, 78754, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:00 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
msb is criminal enterprise how in the world do they get away with suspending licenses just because. someone needs to take action against these criminals or they will run rough shod over all of us....
I have a surplus with TXTAG, but charged over $500.00 in fines and late fees. Somehow, MSB now wishes to collect over $100.00 dollars in fees/fines, due to my not knowing that TXTAG doesn't always pay MSB if you have more than one account with them...... I just want to pay my bills without spending HOURS on the phone. Jeff at MSB should get another job. I ready to spend hours trying to get this system fixed.
Absolutely horrendous! I just received a call saying that I owe over $67 for a toll back in June. I have not received one letter, notice, or anything at all stating that I owe any money at all. They told me the original toll was for $3 and some change. They insist they have sent letters to my house but I have not received anything at all. Has anyone had any luck getting charges dropped from these bastards? I am more than happy to pay the amount that I owe for using the toll, but I refuse to pay over 20 times that amount in "... read more
The only way to correct these gun slinging, Sur-charging, double jeopardy ,abusive dictators is???? per-haps a active militia group !!!
MSB charges a minimum late fee of $15.00 no matter how small the toll. They are separate from TXTAG. Few know about them, even Texas officials. They handle 183a. I don't know about 183. I was told this by Texas Tollways after a nasty collector called me about tolls I had paid. Turns out I overpaid Texas Tolls not realizing that there were two collectors. When I asked to have the fee waived after explaining the situation, I was told they were only allowed to waive $10.00, if I paid by phone. My toll was $1.07. This means they... read more
This company has rude representatives who do not follow the Fair Debt Collections Practices Act (FDCPA). The male that I spoke to refused to send me a validation of debt showing what I owed and to whom. I reported them to the FTC.
usury. if there is a class action lawsuit please tell me – I received a bill from an address I havent lived at in 4 years this month. I had all of my tolls fixed 2 years ago as well as my address changed. APPARENTLY the toll company and MSB are different entities? I went around today and took pictures of all their signs. NONE of them at all mention that the toll road is handled by two different companies. NOWHERE. as a result I now owe(?) $127.00 for going thru 2 tolls. I cannot believe it. I went theu hell to get all my tol... read more
Toll roads are taxation without representation – You guys are missing the point. Toll roads are a abomination. They are taxation without representation. This why they can get away with whatever they think they can. You are being TAXED by a for PROFIT business. You should have made you voices heard the minute they make these already paid for by tax dollars roads in taxation without representation roads. Call them what they are!
Im screwed – I have toll violations with txt tag and I will forever be in debt with stupid nco financial! their debt collection agency! they called stating i have an outstanding bill of 10 thousand dollars!! how does a 60 cent bill turn to 25.90 a pc!! i do believer msb nco financial and tx tag are all a bunch of crooked ppl and organization! I dont have that car anymore and thought everthing was good after i sold it. But i forgot to take off my old tx tag sticker -_- how freaking ridiculous!! now i dont know what to do!! se... read more
Frequently asked questions about Municipal Services Bureau
How is Municipal Services Bureau rated?
Municipal Services Bureau has a 1.4 star rating with 227 reviews.
When is Municipal Services Bureau open?
Municipal Services Bureau is open now. It will close at 9:00 p.m.
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