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Mr. Handyman of Greater Grand Rapids
- Handyman
- Wyoming, MI
About this business
Location details
3508-B Roger B Chaffee Memorial Blvd SE, Ste B, Wyoming, MI, 49548, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Carl is a fantastic handyman - knowledgeable, budget-conscious, and willing to tackle a wide variety of jobs, even if they're tough or labor intensive. He arrives on time and he's also a super nice guy. Mr. Handyman Grand Rapids has always charged me fair rates, and their scheduler Annie is responsive, courteous, and a real problem solver. I highly recommend this business!
Business response:
*****, thank you so much for your post. We really appreciate you and we are glad that you entrusted your to-do list to Mr. Handyman. We strive for professional, trustworthy, and efficient customer experiences. You and your neighbors can rely on us!
Mr. Handyman is my go to for everything! I’ve had an entire room finished, a door and frame put in, trim repaired and even a stubborn tub spout replaced. Not only is the quality of the work there, but every technician I meet is friendly, professional, and a pleasure to work with.
Business response:
****** thank you so much for your review. Our technicians and office staff here at Mr. Handyman are committed to providing courteous and professional results with top quality customer service. It's gratifying to hear that you noticed. We look forward to helping you in the future!
The process of contacting, scheduling, and completing the work at our home could not have been smoother or more efficient. the job was quoted, agreed to and completed, all on the same day! The handyman worked efficiently and clear expertise. He was very pleasant and willing to explain things as he worked. We had been trying to contract this work for months and all it took was a quick phone call to Mr. Handyman to finally get it done. Thank you!
Business response:
We appreciate your comments, John. They reinforce what we are emphasizing as a team here at Mr. Handyman. We believe that honest, professional, and courteous service can be the cornerstone of a great home improvement business. Please be sure to share your experience with your friends and neighbors!
Dealing with insurance companies and potential contractors in these summer months was a hair pulling experience. I could not get a fully truthful or caring response until I contacted Mr. Handyman. Annie, the company representative was a pure joy to speak with. She was knowledgeable and quick to respond to all of our needs. From start to finish, Carl (who is a perfectionist in the work he performs) explained what he would do and did it in a timely fashion. The Mr. Handyman team professionals went beyond what was asked of them... read more
Business response:
Thank you for your thoughtful feedback, . We are ayoulways working toward excellence in customer service and so pleased to hear that you had interactions with us that embodied such effort. Our team frequently talks about ways to improve and deliver exactly what you experienced. We look forward to helping again in the future and we hope that you will tell your friends and neighbors about Mr. Handyman.
Carpenter Carl W. did a great job adding hardware to and installing a door in my bathroom. He went above and beyond, catching an issue with the door’s fit and grabbing the extra tools he needed to address the issue. He cleaned up afterwards and left the house looking just like it had when he arrived, except now my bathroom had a working door! Highly recommend Carl!
Business response:
Thank you *****, for taking the time to post such a nice review of our technician. We are proud of how helpful he and his fellow Mr. Handyman technicians are. Our team really works at being responsive and providing exceptional service. We hope you will let your neighbors know about your positive experience.
As **** the Tiger would say, he was "Grrrrreat." Everything we asked him to do, he did well.
Business response:
We're so glad that you had a positive experience. Our technicians pride themselves on having a broad range of skills and providing you with a professional experience. Please keep us in mind for your next project and tell all of your friends about Mr. Handyman!
Thank you to everyone that helped us at Mr. Handyman. We needed to have some safety grab bars and railings installed in our house quickly. They were quick to reply, provided me with clear options and explanations to how their services work and quoted a very reasonable price. They got a technician to our house sooner than anyone else was able. Our technician Aaron was helpful, courteous, quick and clean. He offered some suggestions for things we hadn't thought of and went out of his way to handle those additional installation... read more
Business response:
*******, thank you so much for your feedback. It is gratifying to hear that our team was able to help you out quickly and courteously. We strive for safe, friendly, professional experiences for our valued customers. We look forward to helping you again in the future.
I need to share my unfortunate experience with Mr. ********************** so others will pay more attention than I did by asking more questions before approving the work and carefully review the estimate before signing on. I had one patio sliding door that was not opening/closing well after 20 years. The Mr. ********************** technician diagnosed the problem as worn out rollers that need to be replaced. He said he would order the parts and return in one week to complete the repair. I paid him $ ****** for the consultati... read more
Business response:
****, thank you for your feedback. I know that we discussed this with you on the phone but in fact this job was not 20 minutes. As a business, we had a great deal more invested in this project than what you described. This review also devalues the accumulated experience by our service technician and his efficiency on site. There was a lot more that took place beyond the hour that he worked on the door. We have never charged $400 per hour and we hope that current inflation rates don't take us to that any time soon. I agree th... read more
I want to thank Mr. ********************** for truly providing Service! From initial contact, through quote process to work being completed. My tech was ***** who hit all the marks from arriving on time and being pleasant to deal with through completion of all the little nagging stuff that I wanted to have done. Great and reliable service - definitely the way to go and will use again.
Business response:
*****, thank you so much for sharing your experience. Our team really works hard at making the customer experience great. I'm glad to hear that you noticed! We'll be ready the next time you need us or if your friends and neighbors are looking for help.
Frequently asked questions about Mr. Handyman of Greater Grand Rapids
How is Mr. Handyman of Greater Grand Rapids rated?
Mr. Handyman of Greater Grand Rapids has a 4.8 star rating with 688 reviews.
When is Mr. Handyman of Greater Grand Rapids open?
Mr. Handyman of Greater Grand Rapids is closed now. It will open on Monday at 8:00 a.m.
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