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Mr Ed Dept at Earnhardt Ford
- Financial Services
- Chandler, AZ
About this business
Location details
7300 W Orchid Ln, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:30 p.m. | |
| Tue | 8:00 a.m. to 9:00 p.m. | |
| Wed | 8:00 a.m. to 9:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
I took my car in for 3 simple warranty items. It took 3 days for them to be completed (and would have taken 4 if I hadn't insisted on getting my car back). When I asked the service manager how long it should have taken to fix the problems she said "No more than a day to a day and a half." She said the time that was taken was unacceptable, but she could NOT guarantee it would be any better next time. I guess that says it all about Earnhardt's commitment to customer service.
I had a wonderful experience with Earnhardt Ford Service last week. My 2015 Ford Focus was experiencing transmission issues, and Gena Lee at the Service Center helped me set up an appointment, explained what they could do for me, gave me a timeline of the repair and offered me a courtesy ride home after leaving the car. I was called each day they had the car with a review of what all they had done and an estimate of a completion time. All was just as she told me, and my car seems to be in great condition now!
Earnhardt Ford and Laurie McClellan are the only names we think of when it's time for that new car. We just received a great deal on a 2017 Mustang GT Premium. Someone asked me if this is a mid-life crisis. So I said, "Nope I'm way beyond the mid-point is my life. This is just another check mark on my Bucket List." Zero to 60 in 4.3 seconds. But, do I need that kind of performance? I think I do... Thanks Earnhardt Ford and Laurie McClellan. You made an old guy really, really happy!!!!
Took my Ford in to have the airbag light checked out. Made an appointment at 3:30, was told after that my car wouldn't be looked at until the following day. Why make an appointment of they aren't looking at it that day? The rep didn't help me get a ride or suggest a rental. I had to ask about the shuttle, and then waited over an hour for a ride home. The driver of the shuttle was not friendly either, but i was just glad to be home. The following day I had to call Gena for an update on my car. I am very disappointed in the se... read more
Best dealership by far that I've walked in ...there very very reasonable they work with u and whatever else u bring to them ...i couldn't habe picked a better dealership
Suzy in service is great. On time. Reliable. Honest and very helpful. Thank you
Outstanding service and very friendly staff. Just a good place to have a cup of coffee also.
I recently purchased a 2017 Ford Escape from them. It was actually one of the best car purchasing experiences I have ever had. Connie Mueller was my sales person and she worked in finding me just the vehicle I wanted. While the waiting for the finance office was a bit tedious, Connie spent the time visiting with me so it really wasn't that bad. All in all a very positive experience.
Frequently asked questions about Mr Ed Dept at Earnhardt Ford
How is Mr Ed Dept at Earnhardt Ford rated?
Mr Ed Dept at Earnhardt Ford has a 4.1 star rating with 339 reviews.
When is Mr Ed Dept at Earnhardt Ford open?
Mr Ed Dept at Earnhardt Ford is open now. It will close at 9:00 p.m.
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