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MPP Co Inc
- Insurance
- Merriam, KS
About this business
Service Contract Administration on cars, trucks, RV's, boats and powersports as well as Paintless Dent Repair, Paint Protection, Interior Protection, and Wheel and Tire Hazard Protection.
Location details
8500 Shawnee Mission Pkwy, Merriam, KS, 66202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great customer service. Love the care I always get from *************************.
I was sorely unhappy with the service I received. I was told it would take approximately 1 hour and 15 minutes to complete my oil change after 2 and a half hours I had to find my advisor and ask what was taking so long and was then informed that they did not have the correct oil filter. After driving almost a hour to get to the dealer and waiting over 2 hours to get my vehicle serviced I don't feel that your service is worth it!
Business response:
****, we are sorry to hear about your negative experience at a dealerships service center. We recommend that you reach out to the service director of the shop to try to find a resolution, or you may reach out to ********************* at ******************************** to see if there is anything that we might be able to do to help.
Service for my 2019 F250 was conducted professional and all service items were inspected. I trust my vehicle is safe and road worthy
MPP is a good and convenient service plan to have and the perks are wonderful.
One of the worst possible warranty companies. When you buy a new car, the scam you out of the first 3 years by denying any claim, stating the factory warranty has to expire before they pay anything, thus stealing 3 years of payments from you.
Business response:
***, we are sorry to hear that you feel that your claims have been wrongfully denied. In reviewing your claim, you had impact damage to your rear tail light. Unfortunately impact damage is not covered under your vehicle service agreement nor under the **** factory warranty. Please contact your auto insurance carrier for possible coverage. You can see what your plan covers at www.mpp.com, or feel free to reach out to ********************* at ******************************** to discuss this situation further.
This company is absolutely horrendous. Not only would they not pay on any services, they sent out an adjuster to deny an intermittent problem with side view mirrors because of cost. 3rd party representatives at the dealership were able to witness/recreate the intermittent problem, however when the adjuster arrived, they supposedly could not recreate it and thus would not believe an independent 3rd party from the dealership. This is far and away the worst extended warranty we have purchased and quite possibly the worst money ... read more
This company is terrible. Beware if you’re buying a preowned car they’ll start the warranty from the date the car was originally sold not from the date you bought it. For example if you buy a six year warrantee on a car that was sold a year and a half prior you’re only getting 5 1/2 years of warranty.
Business response:
Dear Ms. ******, we apologize for any misunderstanding you may have had on your coverage with our company. They vehicle you purchased was a manufacturer certified vehicle which provided you with limited factory warranty that commenced on the original manufacturer's warranty start date. The vehicle service agreement coverage you purchased from our company was a certified preowned vehicle plan that wrapped around the factory warranty and also commenced on that original warranty start date. This was explained and disclosed to y... read more
MPP only uses rebuilt and defective parts to repair your car. Once you have an issue your car will never be the same. MPP takes forever to get the parts to the dealer and even then the car never gets fixed. Next week will be the 4th time and about 3 months of my car being in the shop since the end of September 2020. Every time it goes in the shop, it comes out with more problems. The dealer isn’t test driving. They are slapping a bandaid onto a refurbished part hoping I will go away. I am not going away. They are going to fi... read more
Frequently asked questions about MPP Co Inc
How is MPP Co Inc rated?
MPP Co Inc has a 4.5 star rating with 3,279 reviews.
When is MPP Co Inc open?
MPP Co Inc is closed now. It will open at 8:00 a.m.
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