Mountainwest Service Experts

Brian S 

on BBB

5 years ago

While getting a septic system pump, the team from Pink Plumber discovered serious problems left behind by the previous owner of our home. Justin H. was very thorough and was able to show me the problems in the system at each step in the process, and explain the different ways we could remedy this issue. 

Peggy O. 

on BBB

5 years ago

We had 2 plumbing issues and were expecting a great deal of expense and time to get them fixed. Jack R. showed up in the time frame given, he asked to see the problems, and gave an understandable explanation of what he needed to do. It took him about 2.5 hours to fix what I thought might take a couple of days and that included a trip to Home Depot. It also cost much less than I was expecting. Jack R. was personable and friendly, very polite, extremely efficient (which I admire and appreciate in service people) and he clean... read more

Kyle D 

on BBB

5 years ago

Extremely fast and friendly service. Came immediately on super bowl Sunday! Dustin was my tech, couldn't have been a better experience! 

Michael A 

on BBB

5 years ago

Trent, the service specialist, explained why our fireplace had failed during the cold weather spell of -20 C. He was most helpful and informative. ******* 

Brande M 

on BBB

5 years ago

*********** has the worst air duct "cleaning" and management I've ever experienced! I was quoted 2 different prices and told that the "Up to $200 off" was really only a 30% off coupon. Technicians were a no call, no show. Technicians finally came and were recorded by my security cameras looking at their phone while "cleaning" my ducts. Dust went everywhere because they left all vents off and uncovered while they "cleaned" the ducts. They "cleaned" all downstairs vents in 11 minutes. I could taste dust in my mouth while they ... read more

LG 

on BBB

5 years ago

I received a routine maintenance back in September. I also had a coupon for the service ($ 50 bucks off) and they overcharged me and then credited me back relatively quickly. I have, since then, received notices of past due amounts for that $50.00 and called in over 8 times to their office now. Each time the nice people at the front have told me that someone from accounting will call me or that it would be taken care of. I have been put in collections because of this $50 overcharge / credit situation and have now received my... read more

Yvette S 

on BBB

5 years ago

Technician Joseph was very professional, knowledgeable & friendly, he answered all my questions, including showing me emergency shut-off procedures per my request, I'm very pleased with my service, from Service Experts, Thank-you. 

Richard D 

on BBB

5 years ago

I have been a customer of Service Experts and their predecessor organizations in Denver for more than 30 years. Over the last five years, the quality of their customer services has deteriorated significantly. Most recently we were looking to replace our HVAC system in our Denver townhome. The sales representative was wanting to oversell us a system that was way more than we needed that would have doubled the price we should have paid to replace our system. Service Experts used to offer an annual service plan that was afforda... read more

s l 

on BBB

5 years ago

Our dishwasher wasn't working so the Pink Plumber sent Mr. Darrin R. to our home within an hour of our request. Mr. Darrin was friendly and knowledgeable and after patiently listening to my horrible explanation of what was happening, he knew exactly where to start and what to fix. It took just a few minutes and the dishwasher works flawlessly again! Saved us the cost of purchasing a new unit, and the price we paid for Mr. Darrin's services were much less than expected and lower than other plumbers we have used in the past. H... read more