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Mountainwest Service Experts has been providing expert heating, cooling, indoor air quality, and plumbing services to the Salt Lake City area for over 25 years.
6867 700 W, Midvale, UT, 84047, United States
Get directionsI found them very professional , helpful, knowledgeable, and fair priced for my replacement of hvac and heating unit! Highly recommend them for installations of hvac units.
Business response:
******* - We are proud to be your trusted partner for all of your HVAC needs!
FIVE STAR SERVICE. TECHNCIAN WAS ON SCHEDULE, CAREFUL ABOUT OUR HOME, TECHNICALLY SKILLED AND TRUSTWORTHY, EXPLAINED HIS WORK, FRIENDLY AND WOULD BE WELCOME BACK FOR FUTURE WORK. WESLEY WOOD HAS ALWAYS STOOD BEHIND THEIR WORK, AND THE WORK HAS ALWAYS BEEN FIRST QUALITY. GARY CONRAD
Business response:
We appreciate your business and thank you for this great review!
Had them come out to fix a leak at the kitchen sink and a toilet leaking at the base. Sink still leaks and the toilet is loose and leaks worse than it did before their repairs. I will be calling them and expect them to come out again to fix the leaks at their expense.
Business response:
We sincerely apologize if you feel that we have not provided the best service possible. Please contact us at ***************@ServiceExperts.com with the full name on the account, your address, and a phone number where we can reach you. We would like to work with you to make sure your issue is resolved.
Great service! I have my AC inspected twice a year. Jason did the latest inspection and was very informative and courteous. I would recommend to friends and family.
Business response:
Thank you for this great review and recommendation!
My wife and I have been using RG Service Experts for 12+ years for all of furnace / AC needs, they offer regular service program AC in the spring and furnace in the fall for one flat rate. Just this past week I had a plumbing problem in my bathroom I wasn't initially aware that they had a plumbing service team but after calling one of their competitors and getting their weekend call rate and the hourly rate on top of that AND having the on-call tech tell me that since it wasn't a emergency I should wait until Monday when bot... read more
Business response:
Thank you for making us your trusted partner when it comes to your HVAC and plumbing needs!
The service tech was great. Came in, pointed out that the problem was more than what I had thought and recommended we replace our water heater. No problem. The only comment I will make and this is not a complaint, is for the sake of improving on customer service, don't wait an hour after the appointment time window to call checking that we are home and informing us that a service tech is available and will be sent. Why did we make an appointment in the first place with a two hour window? Should not the service tech be given ... read more
Business response:
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thank you again for taking the time to let us know how we did. We hope you have a great day!
I have received excellent service from this company for over 20 years. Have recommended to all my friends and family.
Business response:
Thank you for making us your trusted partner when it comes to your HVAC needs!
I would like to express my sincere appreciation for the outstanding job Arthur (assisted by David S******) did in handling my AC maintenance tune up this afternoon. I was extremely pleased with the professional and thorough way they checked over my unit. They were courteous and secured my confidence, not only in the worked they did, but was also in the way they adhered to COVID safety precautions. I will certainly use your company again. And whenever I have the opportunity, I will recommend Service Experts to my family and f... read more
Business response:
***** - Thank you for this great review and recommendation!
Had a new furnace installed on 10 Feb; so far so good. Quick response to my need for inspection & service. Nice employees.
Business response:
Thank you for choosing us to make sure your system is ready to keep you comfortable all season long!
Mountainwest Service Experts has a 3.1 star rating with 749 reviews.
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