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Mountain View @ 153

4.1

About this business

Mtn View @ 153 opens its brand new full service Auto Repair division. Come see us for all your vehicle maintenance and service needs. We try to work from pre-scheduled appointments to serve you better so feel free to call or go on our website to schedule online. 

Location details

6045 International Dr, Chattanooga, TN, 37421, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.1184 reviews
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Rhe B.'s profile image
Rhe B. 
2 years ago

I scheduled an appointment to look at a Toyota on 8/2/22 and worked with a Salesman names Nate. I was looking to buy a truck so after test driving it asked to find out what an estimated monthly cost would be after a trade in. Nate said he was not sure what the monthly payments looked like so he would have to check with his loan department because he was just a salesman. He played the classic let me hold on to your keys so you can’t go anywhere game as well as the messenger boy. He had me sign something with my information on... read more

Rhe B.'s profile image
Rhe B. 
2 years ago

I scheduled an appointment to look at a Toyota on 8/2/22 and worked with a Salesman names Nate. I was looking to buy a truck so after test driving it asked to find out what an estimated monthly cost would be after a trade in. Nate said he was not sure what the monthly payments looked like so he would have to check with his loan department because he was just a salesman. He played the classic let me hold on to your keys so you can’t go anywhere game as well as the messenger boy. He had me sign something with my information on... read more

Jonathan Dodd's profile image
Jonathan Dodd 
4 years ago

Do NOT buy anything here! Typical used car lot, doing whatever they can to screw you over. I recently bought a Tahoe and got it home to see water pooling in the driver's floorboard a couple days later. They wont do anything about it. What's messed up is the carpet had just been shampooed before I picked it up, almost like they knew and were hiding something. 0 sta the air filter pictured below, after a "thorough inspection" 

Business response:

Hi Jonathan, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to us at (423) 763-0369 at your earliest convenience and we will do our best to resolve this with you. Take care! 

Emily Rose Partain's profile image
Emily Rose Partain 
4 years ago

Drove over an hour to look at a truck. They said it was in perfect condition and we got there and there was chipped paint over the entire truck and had dents in it. They were asking the price of a used one in perfect condition but it is not in perfect condition 

Business response:

Hi, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. If you would be willing to give us another chance, we would like to try and turn your experience around. When you have a chance, please reach out to our General Manager, Brandon Mathis, at 423-763-0369 ext 1305 and we will do our best to make this better. Take care! 

Samantha Boles's profile image
Samantha Boles 
recommend  Recommended
4 years ago

They are reasonable on prices and not pushy. We looked for almost 4 months for a SUV before finding the one we did. I honestly believe they try to take care of their customers. We had a little hiccup and were able to have it taken care of. They provided us with wonderful communication. This isn’t the first vehicle we’ve bought from them and we will return. Our salesperson, John Q, was great. He listened to our needs and even remembered us from a previous visit months ago! The manager, Ethan, made us feel like valued customer... read more

Business response:

Hi, we're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! 

Amber Sharp's profile image
Amber Sharp 
4 years ago

My son just bought a Nissan Sentara 2 weeks ago and now it is having issues with the transmission. My husband and I bought a van from Mtn View at 153 in 2009 and it was so much better then so that is why we took our son there. I wish I would have read the reviews before we did because now I see how awful this place has become. My son has worked so hard to get where he is and for this place to take advantage of him and sell him a junk car and refuse to do anything makes me very angry. Do not buy anything from this place, don'... read more

Business response:

Hi, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We would like to have a better understanding about your experience. Please reach out to our General Manager, Brandon Mathis, at 423-763-0369 ext 1305 at your earliest convenience and we will do our best to resolve this with you. Take care! 

CarlandTonya Mccurry's profile image
CarlandTonya Mccurry 
recommend  Recommended
4 years ago

Good people and great service 

Business response:

Carl, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care! 

Holly Moreland's profile image
Holly Moreland 
recommend  Recommended
4 years ago

Good people great service 

Bailey-Joshua Hall's profile image
Bailey-Joshua Hall 
recommend  Recommended
4 years ago

Bailey Nires is absolutely the best!!!! 

Frequently asked questions about Mountain View @ 153

How is Mountain View @ 153 rated?

Mountain View @ 153 has a 4.1 star rating with 184 reviews. 

When is Mountain View @ 153 open?

Mountain View @ 153 is closed now. It will open tomorrow at 8:00 a.m. 

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