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Mountain Alarm

4.5

About this business

A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region. 

Location details

3477 Mountain Pass Rd, Billings, MT, 59102, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.5356 reviews
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K. Smith's profile image
K. Smith 
5 years ago

They have excellent customer service. Very friendly and put customers needs and wallets ahead of themselves. 

Business response:

Thank you for taking the time to send us a review. We are pleased you are happy with the service we have provided you. We will continue to do our very best to give you the type of service you deserve. 

Alan I's profile image
Alan I 
5 years ago

I've always been impressed with the customer service from Link Interactive. I've called in for system support or adding new devices to the alarm system or home automation and always get a friendly, supportive person willing to walk me through the process. Today was no different. Support rep, Connor Moore assisted me with onboarding my new garage door opener to the Alarm.com app so I can control everything by my phone. He took me step-by-step through the process until the app was fully functional and even labeled the app's ga... read more

Business response:

We sincerely appreciate the kind review. Giving our customers excellent customer service is very important to us and we will always do our best to give you the type of service you deserve. 

Ronald G's profile image
Ronald G 
5 years ago

Julie T*** (Customer Care Specialist) was expedient, thorough and personable. My issue was resolved within moments and I even received a follow-up to make sure everything was good. 

Business response:

We are very pleased you had a good experience with our company. We do our best to give our customers the kind of service they deserve. Thank you for taking the time to send us a review & thank you very much for your business. 

Kevin X's profile image
Kevin X 
5 years ago

EXCELLENT, well spoken, intelligent and helpful support! Very well done, thank you. 

Business response:

We sincerely appreciate the wonderful review you gave us. It is a pleasure to serve you and we will continue to do our very best to give you the the type of support and service you most certainly deserve. 

Alan C.'s profile image
Alan C. 
5 years ago

Great customer service very patient and understanding. Good value for $$$ 

Business response:

Thank you for taking the time to write us such a nice review. We will do our very best to continue giving you the best service and value for your money possible. 

Mile S's profile image
Mile S 
5 years ago

Great company extremely helpful people My best experience ever Thank you 

Business response:

We sincerely appreciate you sending us such a nice review regarding our employees and the service you have received. It is a pleasure to have you as a customer and we will continue to do our very best to give you excellent service in the future. 

Suzanne T's profile image
Suzanne T 
5 years ago

Very professional and nice employees. No long wait times when calling with questions. 

Business response:

Thank you for your kind words regarding our employees and wait time. We appreciate you taking the time to send the review and for your business. We will do our best to continue giving you the type of service you deserve! 

Gary L's profile image
Gary L 
5 years ago

Great Company to work with, they have been a great help. 

Business response:

Thank you for sending us a review regarding our company. We sincerely appreciate you taking the time to do this and for your kind words! 

j. c.'s profile image
j. c. 
9 years ago

kenco security bought out our security alarm system a few months ago, today july 17, 2016 i went over to put a bike away in my sons garage while he was away, i opened the door and the house alarm went off, forgetting to disarm the alarm before going in, i finally got the alarm turned off after about 4 or 5 minutes, let the dogs out put things away in the garage closed everything up and reset the alarm after about 20 minutes, waited to get a call from the alarm company, kenco or for the police to show up., nonthing after anot... read more

Frequently asked questions about Mountain Alarm

How is Mountain Alarm rated?

Mountain Alarm has a 4.5 star rating with 356 reviews. 

When is Mountain Alarm open?

Mountain Alarm is closed now. It will open tomorrow at 8:00 a.m. 

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