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Mountain Alarm
- Security Systems
- Billings, MT
About this business
A Pye-Barker Fire & Safety Company, Mountain Alarm is the preferred provider of alarm monitoring, installation, maintenance services, and inspection services for fire alarms, security alarms, CCTV systems, and access control systems in the region.
Location details
3477 Mountain Pass Rd, Billings, MT, 59102, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excellent system and company with great customer service. We’ve had a Link system for 7 years, and it has been wonderful.
Business response:
JR, thank you for taking the time to provide us feedback about your experience. We sincerely appreciate your business and look forward to serving your security needs for many years.
Say you are local. Multiple phone calls to get the appt. called on Saturday won’t be fixed till Thursday afternoon phone people are polite but kept giving me other numbers. On hold way too long. Called contact people after 9 am when alarm went off before 4am AND I had already contacted kenco. Price keeps going up grrr
Business response:
Diana: We're sorry to hear about your frustrating experience. Our Customer Experience Department attempted to contact you when we first received this feedback. We're hoping our technician has now resolved the issue. We appreciate your business and the time you took to let us know how we can improve. Thank you.
RecommendedHad them for 22 years for Alarm system and were very professional and dependable. I would suggest them to anyone looking for a comprehensive alarm system for their home
Business response:
Thanks for the great review, Greg! We appreciate you and your business.
Link interactive is a excellent company. We researched all competing companies and they won out . After 2 years we had a sensor act up so we called them and they corrected the concern quickly and professionally.
Business response:
Jon, we are pleased we were able to resolve your sensor issue. Thank you for taking the time to leave us your feedback, we so appreciate you as our customer.
I love this company! I’ve been with them over a year. The customer service is friendly and courteous and they handle all calls promptly. The equipment is reliable and my family feels safer using the monitoring they provide. I’ve recommended them to neighbors, family and friends.
Link representatives, especially Micah R*****, are very knowledgeable and helpful. A rare combination.
They were so fast to send text when our alarm went off.
So far, the system has worked well. Technical service has been helpful and informative. A technical issue prevented the control panel from connecting properly to a mesh network Wi-Fi system. Technical Support sought out information to correct the problem. I am thankful for their time and their efforts to resolve the problem.
Business response:
Thank you for taking the time out of your day to let us, and others know of your experience with our company. We appreciate your business and look forward to assisting you with any future needs you may have.
Julie was very supportive and patient to address my unusual issue on my panel. She did not stop helping out until Issue was resolved. Thank you!!!
Business response:
We sincerely appreciate you taking time out of you day to let us know of your experience with our Customer Care Specialist, Julie. Thank you for your business and for reaching out to us so we could help you with your issue.
Frequently asked questions about Mountain Alarm
How is Mountain Alarm rated?
Mountain Alarm has a 4.5 star rating with 356 reviews.
When is Mountain Alarm open?
Mountain Alarm is closed now. It will open tomorrow at 8:00 a.m.
Need help? Contact us.
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