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Mount Carmel East

2.3

About this business

Location details

6001 E Broad St, Columbus, OH, 43213, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:30 p.m.
Tue8:30 a.m. to 8:30 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:30 p.m.
Fri8:30 a.m. to 8:30 p.m.
Sat8:30 a.m. to 8:30 p.m.
Sun8:30 a.m. to 8:30 p.m.
2.3782 reviews
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Becky Wyatt Metzler's profile image
Becky Wyatt Metzler 
4 years ago

My 72 year old mother was taken to your hospital for chest pain a week ago tomorrow. She has dementia and was alone!!!!! She can’t make decisions on her own!!I am her POA and I wasn’t able to be with her at all. I sat in the parking lot for 5 hours while she sat confused as to why she was their. Even thought there is a no visitor policy for covid this should’ve been a no brained. Leaving someone alone while having this horrible disease and not knowing why her daughter wasn’t allowed to be with her. Thank God she was ok and e... read more

Nancy Roman's profile image
Nancy Roman 
4 years ago

worse hospital we have ever been to!!! Staff is extremely rude, the Dr would not call us back even at the request of the patient advocate. I was given a code to call and check on my husband when I needed to, but when I called they hung up on me! Dr scheduled my husband for surgery, didn't tell him he was having surgery, much less what its for, no consent was signed, NOTHING!!! we put the call light on, only to be ignored and the nurse shut it off from the nurses station. Hubby was here for 5 days and was never given a diagno... read more

Business response:

We regret that you are displeased with your recent visit. We would like to have a better understanding about your experience. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you. 

Nancy Roman's profile image
Nancy Roman 
4 years ago

worse hospital we have ever been to!!! Staff is extremely rude, the Dr would not call us back even at the request of the patient advocate. I was given a code to call and check on my husband when I needed to, but when I called they hung up on me! Dr scheduled my husband for surgery, didn't tell him he was having surgery, much less what its for, no consent was signed, NOTHING!!! we put the call light on, only to be ignored and the nurse shut it off from the nurses station. Hubby was here for 5 days and was never given a diagno... read more

Business response:

We regret that you are displeased with your recent visit. We would like to have a better understanding about your experience. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you. 

Nancy Roman's profile image
Nancy Roman 
4 years ago

worse hospital we have ever been to!!! Staff is extremely rude, the Dr would not call us back even at the request of the patient advocate. I was given a code to call and check on my husband when I needed to, but when I called they hung up on me! Dr scheduled my husband for surgery, didn't tell him he was having surgery, much less what its for, no consent was signed, NOTHING!!! we put the call light on, only to be ignored and the nurse shut it off from the nurses station. Hubby was here for 5 days and was never given a diagno... read more

Business response:

We regret that you are displeased with your recent visit. We would like to have a better understanding about your experience. Please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form at your earliest convenience and we will do our best to resolve this with you. 

Venita Crouch's profile image
Venita Crouch 
4 years ago

if you have an elderly parent do not take them to this hospital. they will over medicate them keep them drugged up tie them down and basically give them extremely poor care. if you love your elderly family member take them anywhere but this hospital. 

Business response:

If you are willing, please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form. We would like to have a better understanding about your experience. Thank you. 

Venita Crouch's profile image
Venita Crouch 
4 years ago

if you have an elderly parent do not take them to this hospital. they will over medicate them keep them drugged up tie them down and basically give them extremely poor care. if you love your elderly family member take them anywhere but this hospital. 

Business response:

If you are willing, please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form. We would like to have a better understanding about your experience. Thank you. 

Venita Crouch's profile image
Venita Crouch 
4 years ago

if you have an elderly parent do not take them to this hospital. they will over medicate them keep them drugged up tie them down and basically give them extremely poor care. if you love your elderly family member take them anywhere but this hospital. 

Business response:

If you are willing, please reach out to us at https://www.mountcarmelhealth.com/.../patient-feedback-form. We would like to have a better understanding about your experience. Thank you. 

Laurie A. Monroe's profile image
Laurie A. Monroe 
4 years ago

because I have cancer. I am on chemo. rode with my sister on KAT transportation because she can't ride it alone. I was thrown out in 40 degree weather because I was wearing a shield instead of a mask for medical reasons that I explained. was told I could sit in area where you first enter between lobby and outside, which I did with my protective shield on, 10 minutes later I was told to leave the premises because I refused to wear a mask!!! I wasn't even inside the hospital and didn't argue when they refused me entry with a s... read more

Jeanie Biehl's profile image
Jeanie Biehl 
recommend  Recommended
5 years ago

I've been here a few times over the last 6 months and ended up needing surgery as well. I've never had a bad experience here. everyone has been extremely friendly, helpful, and caring. I won't go anywhere else for care. 

Business response:

Hi Jeanie, thank you for your kind words. We are very happy to have provided you with such a positive experience. 

Frequently asked questions about Mount Carmel East

How is Mount Carmel East rated?

Mount Carmel East has a 2.3 star rating with 782 reviews. 

When is Mount Carmel East open?

Mount Carmel East is open now. It will close at 8:00 p.m.  

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