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Morgan & Morgan
- Legal
- Covington, KY
About this business
Location details
300 Madison Ave Suite 200, Covington, KY, 41011, United States
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I had contacted Morgan and Morgan back in 2021, it was about the ******** CPAP machine. I was told they were interested in the case and would take it. There was no face-to-face contact. Just emails asking for information from my doctor. I sent him all the information and they asked for more and I got them more. This year in 2024 I got a letter by email saying they were no longer taking the case even though it has merit. That I should find somebody else. Which is great. All that information I sent them, and nothing is said ab... read more
Business response:
Good afternoon,We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience Team
The first week in July I called Morgan & Morgan because I had an accident on my handicap scooter where the steering suddenly jerked and froze to the left throwing me forward putting my kneecap in my thigh I'm still in rehab now I was in the hospital for 2 weeks they originally took my case and a week later said they weren't interested that's fine but I couldn't get anyone to tell me why some b***** woman put me on hold asked to talk to someone and then she just hung up on me well while I was in rehab my physical therapist st... read more
Business response:
**************,We are truly sorry that our firm was unable to take on your claim. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We are constantly evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into that decision. Thank you for allowing us to investigate your claim.Client Experience Team
I had an extremely disappointing and frustrating experience with Morgan and Morgan. The lack of communication and transparency was appalling. Attorneys frequently failed to return calls and would even argue with me when I left negative feedback. This organization shows zero accountability. If you don't mind being shuffled from one lawyer to another without any transfer of information or genuine concern for your injury, then this might be the place for you. For anyone seeking reliable legal representation, I strongly advise a... read more
Business response:
Hello ****, Thank you for sharing your feedback. We are truly sorry to hear about the difficulties you encountered with our communication and service. We strive to provide clear and consistent support and we apologize if that was not what you experienced. Thank you for bringing this to our attention.Client Experience Team
Had accident when my car was in parking lot and I was not there. Obviously no fault of mine. Contacted Morgan & Morgan to help against low balling insurance company and they seemed disinterested. I guess if I lost a limb instead of use of car to get to my 2 full time jobs to support me as senior citizen and spouse without job home with cancer isn't important.*** ***** **********, **
Business response:
Hello *******, Thank you for reaching out and sharing your experience. We are sorry to hear that you felt our attention was lacking, especially given the challenges youve described. We understand the importance of your situation and the impact it has on your life. Your feedback is valuable to us, and we are committed to providing the support our clients need.Thank you for bringing this to our attention. Client Experience Team
Morgan & Morgan claim to be for the poor people. They charge 40% for attorney fees, then they nickel and dime you until there isnt much left. Had my case for 2 years. Never really fought for me. I had injuries and because I stopped getting treatment due to having to work and provide for my child it caused my injuries to be more severe, had surgery and still they want their money. A whole year without employment and they took my money and didnt care about what it has costed me. Time and time again they said one thing and did ... read more
Business response:
Hello ****,Thank you for sharing your feedback. We genuinely regret to hear about your experience and the challenges you've faced. Our goal is to support our clients throughout their legal journey, and we are committed to ensuring that all aspects of our service meet high standards. We value your input and will take your comments into consideration.Thank you for taking the time to provide your perspective.Client Experience Team
I had 2 cases, a *********** case. They were passing me around ******s like a hot potato. First you know how they say they send investigators to the place of accident? Not true in my case. I had to go to the store and take the pictures myself, they told me my ****** had left the firm, and the second ****** they got on my case didn't even show up to the deposition. I got ****** for the ***********. I ended up having to apply for disability. They took my case for Social Security, but no one would contact me. I filled out all t... read more
Business response:
Hello ******,Thank you for your feedback and for bringing this to our attention. Allow us to investigate the communication issues regarding your disability case internally. We will make sure to escalate the matter to our management team. Thank you! Client Experience Team ******************* **************
Once the case was settled. No more contact with the lawyer. Waiting for 3 months for settlement proceeds. ***************** sent the proceeds to Morgan & Morgan but no sign they when they will send my portion. Do not recommend this firm. Far better smaller more aggressive local lawyers. Would not consider Morgan & Morgan in the future.
Business response:
******, we are sorry to hear about your experience. We strive for timely communication and prompt processing of settlements. We would like to address your concerns directlyplease contact us at ******************* so we can resolve this issue.Thank you for your feedback.Client Experience Team
Hired ***** *** AKA Morgan and Morgan. It was the nation wide cast iron lawsuit. My husband is very sick, and I believe mold plays a big part of it. We won enough to fix our pipes the cheapest way. Our floor is missing tiles. We have holes in the walls. Never a mold mitigation done. We have running water now with a lot of interior damage left unfixed. I would never use them again. Dont go with Morgan and Morgan, my husband and I continue to get sick. Its a unfinished claim and refuses to do anything about it.
Business response:
Dear Jennifer, Thank you for your feedback, and please accept our apologies for any difficulties you have encountered. We have reviewed our records but were unable to locate any cases related to Cast Iron Pipes under your name. If this case is associated with another name or if it is a recent matter, could you please provide us with the relevant details? This will help us locate the appropriate file and conduct a further investigation if possible. Thank you for your understanding, and we wish you all the best.
Horrible! They will NOT tell u if they have a conflict of interest a a hospital, etc. They want u to first tell them your issue then a paralegal will evaluate and say whether they can make enough money first off! No other atty ever has done this as they tell u up front if theres a conflict of interest or not. They dont care about wasting your time ! Ive been successful financially with ethical attorneys who know well of Morgan & Morgan Southern justice! Disgusting!
Business response:
Hi *******! Thank you for sharing your feedback. We sincerely apologize for any frustration or inconvenience you experienced. We understand your concerns about transparency and conflicts of interest. Please know that while we strive to handle as many cases as possible, there are instances where we may not be able to take on every case due to various factors. This does not diminish the merit of your claim or the importance of your situation. We appreciate your feedback and will use it to improve our processes. If you have fur... read more
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 3.9 star rating with 770 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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