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Morgan & Morgan
- Legal
- Covington, KY
About this business
Location details
300 Madison Ave Suite 200, Covington, KY, 41011, United States
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I've had a VERY horrible experience working with morgan and morgan, specifically with ***** ******* literally since the beginning which should have been a red flag!!! In the middle of my case, he basically told me that he can't help after I have been contacting him for MONTHS. There were plenty of witnesses that I bet they never reached out to during the accident. They continued to have me in therapy and completed neglected to give me any form of an update despite my efforts of reaching out. I have NEVER received such lack o... read more
Business response:
I want to start by expressing my sincere apologies for how you are feeling. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience
I was hit by a car whilestanding in the parking lot doing my job. They reviewed and accepted my case. Terrible communication..basically nine. No returned emails or calls. I complained several times and nothing. I was hiton may 3rd 2024. My back is bad for the rest of my life, my left knee probably too. Today,October 9th, I get a call from one of their lawyers saying they were not taking my case when I asked why did it take five plus months to come to this conclusion, she hung up on me. I was told they had " great investigato... read more
Business response:
Hi ******. We are truly sorry to hear about your experience and understand your frustration. Its disappointing to learn that you felt unsupported and that communication fell short. We take feedback seriously, and we can assure you we strive to provide the best service possible. We have a staff of great investigators and attorneys, and believe us when we say that if they were not able to track further evidence, it is not due to them being inadequate. Unfortunately, situations lead to a dead end. But please know this, your hea... read more
Found this firm online advertising great attorneys. Morgan&Morgan refuse to help on civil rights matters, sexual and otherwise. Despite clearly within limitations (there are none), they refuse to sue pedophiles or negligent teachers in violation of state and federal laws. Got one lawsuit done for ANOTHER person, not me, and this person, *******, says cant sue them. That person went to the school AFTER me yet I cant sue???? Hundreds of victims of these pedophiles and no one gives a **** about indigenous or black children or a... read more
Business response:
****, Hi ****, thank you for your feedback. We sincerely apologize for your experience and wish we could have taken on your case. Unfortunately, several factors influence our ability to accept cases, and we arent able to handle every situation. We encourage you to keep seeking the support you need.
This company is terrible. They say that they get 40%; however, is more like 75%. You pay 40% for what? They charge separately for everything else, including a stamp. My case was a simple hit in the rear and it took almost two years to settle. I feel I was getting the run around. I would not recommend this company.
Business response:
Hello Pamela, we are sorry to hear this as we strive to ensure that our clients have a great experience. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. If you want to share more about what issues you’re facing, please feel free to email or call us to discuss this further. Thank you!
"I had a terrible experience working with Morgan and Morgan. They did a poor job handling my car accident case as a passenger. Communication with them was extremely difficult, and I felt that they were not acting in my best interest. Instead, it seemed like they were more focused on maximizing their own profits. They even held onto a $50,000 check for three months without distributing any of the settlement money to me. On top of that, they scheduled unnecessary appointments and managed to use up the entire settlement amount.... read more
Business response:
Thank you for sharing your feedback. I sincerely apologize for any frustration you may have experienced.We take such concerns seriously, and we are committed to providing excellent service and prioritizing our clients' needs. We will be looking into this matter internally to ensure these concerns are addressed appropriately. Thankyou for bringing this to our attention. We value your feedback as it helps us improve our services.
I have had an awful experience from start to almost finish since I still haven't recieved my settlement check, from miscommunication of settlement amount to lack of updates ... I was told by my lawyer to stop making notes of my online portal this was how I was keeping my self updated with what they told me then they switched to texting my cell phone instead of calling my phone and I have txt from both parties...... I am not in a good position and I feel like my case was not properly handled , I sent in paperwork for both job... read more
Business response:
Hello,Thank you for leaving your feedback and we are sorry to hear you were dissatisfied with your experience.We apologize for the delay in communication and understand your concerns regarding the unresolved issues. I want to assure you that your legal team is actively working on this matter to ensure that your funds are delivered to you as swiftly as possible.Please don't hesitate to reach out to us if you have any questions or concerns at ******************** Best, Client Experience
DONT EVEN WASTE YOUR TIME WITH THIS ************** INEXPERIENCED LAWYERS IF YOU CAN CALL THEM That. Don't waste your time you won't hear from them for months an when you do they will only take your case if it is to die a insurance company which if they were real lawyers an looked at all the evidence you sent them like they should have looked at mine they could have sued townhouse HOA an master HOA IF YOU GET ******* ******* FIND A DIFFERENT REAL Law firm. Mr. ********************** SHOULD BE ASHAMED OF HIMSELF. TYPICAL DEMOC... read more
Business response:
Hi ****, we're sorry to hear about your experience with your claim. We strive to provide clear and timely communication to our clients, and we apologize for any confusion or inconvenience this may have caused. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. Your feedback is valuable to us as we work to improve our processes. Thank you. - Client Experience
I tried filing a complaint but the BBB site is down. After telling Morgan & Morgan to stop contacting me they continue to harass me every day. DO NOT FILL OUT THEIR FORMS. THEY WILL HARASS YOU. The *** should look into their marketing tactics. ****.
Business response:
Good Afternoon,I apologize for any inconvenience this may have caused. We have successfully removed your information from our files, and you should no longer receive any communications from us.Wishing you a pleasant day!Best regards,
False advertising. They turn down and deny your small cases though they advertise they do. But not till after they make you sign with them and do all the paperwork *** then later say oh no. Even though your case is winnable.
Business response:
We're sorry to hear about your experience. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. Your feedback is important to us, and we'll use it to improve our services moving forward. Thank you for bringing this to our attention. -Client Experience
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 3.9 star rating with 770 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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