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Morgan & Morgan
- Legal
- Covington, KY
About this business
Location details
300 Madison Ave Suite 200, Covington, KY, 41011, United States
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They dropped me like a hot rock, and I don't know why. I contacted M&M's ****** litigation section about a possible link to my prostate cancer and subsequent removal. I'm the first in my family to get this cancer or any other (smoking related cancers aside). Getting M&M on my case was easy. Their online sign up with a non-lawyer consultation made getting started fairly smooth. I was initially surprised at the portion they would claim from a successful settlement (*****%). After some time, I was contacted by an out of area pa... read more
Business response:
***********, We are genuinely sorry for the health challenges you're facing, and we want to emphasize that the decisions we make as a firm regarding which cases we can accept are always based on the specifics of the case, not personal factors.Regarding communication, we apologize that you were unable to speak directly with an attorney. However, please be assured that our case staff is professionally trained by our attorneys to handle the investigative aspects of cases like yours.We hope you understand, and we sincerely wish ... read more
For the people my ***.it took them 10 days to do anything and then tried to refer me to state lawyers??????they bite
Business response:
******, we are sorry for your experience and for what you feel took too long for an update on your claim. We try our best to help claimants understand our process and decisions to ensure proper and clear communication. This will be something we will look into. Thank you for bringing this to our attention and we hope you can find the assistance you need.
By far Morgan & Morgan is the worst attorneys Ive hired to help an injured person get compensation * They took on my case approximately 2 1/2 years ago and sat on there hands until the month the company I got hurt at by smashing my face into the floor due to neglect of providing a safe clean area for us * Now the company is sold and we have no legal recourse after all this * They dropped me and told me they can not help us that if wed like we can contact a real attorney that would be able to help us with this * What a joke *... read more
Business response:
Thank you for sharing your feedback. We are truly sorry to hear about your experience and the frustration youve expressed regarding the handling of your case. At Morgan & Morgan, we strive to provide the best possible legal representation for our clients, and its clear we fell short in your situation.We understand the disappointment of not achieving the outcome you were hoping for, especially after such a long period of time, and we sincerely regret any lack of communication or clarity during the process. Each case is unique... read more
Whatever you do, DO NOT sign up for a law suite with these people if you will. I made the mistake of doing that and didnt submit because I changed my mind. And they have called everyday even on block and now they are emailing daily. This is ridiculous and a bit stalkerish. Geez if someone doesnt respond THEY ARE NOT INTERESTED said it a little louder for the ones like ****** ******** that cannot hear or read apparently between the lines!
Business response:
Hello ***,Thank you for sharing your concerns. We sincerely apologize for any frustration or inconvenience you've experienced. It's never our intention to overwhelm or upset anyone. We understand that circumstances and decisions can change, and we respect your choice not to proceed. We will review your case to ensure that any further communications are stopped immediately. Your feedback is valuable, and well make sure to adjust our processes to prevent similar situations in the future. If youd like to discuss this matter fur... read more
I have Morgan and Morgan ***resenting me in my social security disability case and they have failed miserably. They have done nothing to help me in almost 3 years. I have done it all alone. My ***resentative ******* ******* is the worst. ** sent me mail about documents I should have submitted and that were not received but I did not know about them. My ***resentative did but did not alert me. I was denied my initial claim, and it was AFTER the denial that she told me she can set up a portal to upload all my documents so SS c... read more
Business response:
We are sorry to hear about any dissatisfaction with our firm and we value your feedback as we work to improve our processes. Please do not hesitate to reach out to us directly at ***********************************.We apologize for the distress and inconvenience this has caused you. We value your trust and take our responsibility to advocate for our clients very seriously. Thank you for bringing this matter to our attention.Sincerely,Client Experience Team
My husband and I were rear ended by a lady on her cell phone. The entire experience has been mentally and physically damaging. Numerous Doctors appointments and no pain relief all while we wait for assistance to even make up financially for the lost work. And Morgan & Morgan are suppose to be helping? I have never even spoken to my actual attorney, I only ever get put through to leave a message for my case manager. She usually does not return call until the 3rd or 4th try and then always has a load of BS to feed about this o... read more
Business response:
Hi ****** and thank you for your feedback. We have brought this to the attention of your case staff and they have been trying to reach you in order to discuss your concerns. If you haven't done so yet, please reach out to us at ******************* or ************** at your earliest convenience. Thank you!
ZERO STARS * THEY S*** ! They told me they can't represent me in my slip and fall case * I should have called another law firm like maybe ***** and Farah * I will NOT RECOMMEND MORGAN AND MORGAN TO ANYONE!
Business response:
Hi *****! Thank you for sharing your feedback. I'm sorry to hear that we couldn't take on your slip and fall case. We strive to provide the best service possible, and its disappointing to learn we fell short of your expectations. We appreciate your honesty and hope you find a law firm that can better assist you. If you have any further concerns, please feel free to reach out.
I think every time I hear I hear a Morgan and Morgan commercial about how they care about us and how they will fight for us, it makes me want to scream. They were totally incompatant is how they handeled my case and they should be sited for acting with extreme incompetence and disregard of a client. On May 18th of ******************************************************************************************** **********, *******. I have been there several days and always walked in that area barefoot and never slipped. One aftern... read more
Business response:
We are so sorry that our firm was unable to take on your claim at this time. Our attorneys reviewed your case closely and considered every potential avenue of legal representation. We always strive to ensure clients understand the reasons we are not able to take on a case, but if you do not feel you received a sufficient explanation, please reach out to us so we can further discuss it with you. ********************
This is the worst experience I've ever had with an attorney almost 2 years ago I was injured on the job and hired Morgan and Morgan because my employer threatened to sue me for insurance fraud Morgan and Morgan said that they took the case but yet they never represented me they represented the insurance company in my employer at every turn the pathetic amount of so-called medical treatment was nothing more in a couple bags of ice and some exercises 2 years later they're now trying to tell me that they don't know if there's a... read more
Business response:
Thank you for sharing your feedback with us. We’re sorry to hear that you’ve been dissatisfied with your experience and apologize for any inconvenience this may have caused.While we can’t discuss your case in this public forum, please know that we are here to help. If you have any questions or concerns, don’t hesitate to reach out to us directly.Take care,The Client Experience Team
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 3.9 star rating with 770 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It is open 24/7.
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