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Morgan & Morgan
- General Litigation
- Orlando, FL
About this business
Location details
20 North Orange Avenue Suite 1600, Ste 1600, Orlando, FL, 32801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to Midnight | |
| Tue | 12:00 a.m. to Midnight | |
| Wed | 12:00 a.m. to Midnight | |
| Thu | 12:00 a.m. to Midnight | |
| Fri | 12:00 a.m. to Midnight | |
| Sat | 12:00 a.m. to Midnight | |
| Sun | 12:00 a.m. to Midnight |
I contacted Morgan & Morgan in September of 2023. In the first week I was contacted multiple times by the firm. As my case progressed they kept me notified about everything. They would check in with me to see how treatment was going and how they could help. Hopefully I will never have to go through anything like this again but if I do I will not hesitate to contact them again. Thank you
Business response:
<p>Hi ****, were so happy to hear you had a good experience.</p><p> How awesome of you for leaving us a review! </p><p>We will share this with the team. </p><p>Thank you for the recommendation and have an amazing day! </p><p>Client Experience Team</p><p>*******************</p><p>**************.</p>
I contacted Morgan and Morgan, September 22 2022 and they took on the case for me. January 23 **** I received a phone call stating that they were no longer gonna handle my case a year and 4 months down the drain. During this time I had 5 different case managers and 2 different lawyers. If I left a message for either a case manager or a lawyer. I would never get a phone call back. The only way i'd be able to talk with the Case manager or lawyer is to call Morgan and Morgan make a complaint. Then they would connect me directly... read more
Business response:
Hello *****, we are sorry to hear this as we strive to ensure that our clients have a great experience. While we cannot discuss the specifics of your case in this open forum, we are truly sorry you feel you didn't receive a stellar experience. I would appreciate the opportunity to explain who it was we have referred your case to. If you would kindly email us, and give your full name and phone number I would value the opportunity to provide a resolution for you. -******* ******************* / ************.
I called Morgan and Morgan law firm after I slipped and fell in the handicap bathroom in my hotel room because there are no grab bars. I was drawn to M&M because I am disabled with multiple conditions and have limited mobility. I thought with all the advertising using his disabled brother that M&M would be the place to understand my disabilities and have resources that cater to those with disabilities. Apparently not.I repeatedly told their intake everything about all of my health conditions and limitations. I was assured by... read more
Business response:
Hello *******, thank you for taking the time to review us. Our attorneys carefully reviewed your case and considered every possible avenue of legal representation, and I can assure you that this decision was not taken lightly. We are always evaluating our practice areas and working to expand the cases we can take on, but there are many factors that go into these decisions. If you feel that there was not a sufficient explanation for our decision in your case, I would be happy to discuss this further with you. Our goal is to p... read more
I have been a client for over 2 years and feel my case is just sitting there under a pile of dust. In all this time nothing has changed except for my attorney and I would never have known that if I didn't send a message complaining about communication Tgey give me new name and sure enough within 1 week ,lawyer was changed again. Now mind you , I was never informed of this directly, I found out on my own. It's very frustrating and unprofessional how they treat clients, like there nobody unless you have a million dollar case. ... read more
Business response:
Hello ********, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone if you are looking for some contact from your team. Thank you.... read more
These people are stalkers. I never contacted them for any services, yet they call and text me constantly. They have also left me over a dozen phone messages. How can I make them stop harrasing me?
Business response:
Hello ***, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you are receiving unwanted messages. You're speaking with the correct department now to get this addressed. Our email is ******************** and if you would like for me to remove you from our contact list, please reach out to us through that email with some contact information. Please include your full name and phone number so I can locate your account and ensure the messages you mention cease.... read more
Does not keep in touch with clients. Have sent many texts, emails, phone calls and even escalated my case. Never heard from anyone as of today. I Have proof. They have my case settled and still holding my monies as of 11/29/2023. No one will respond to my texts, calls, emails and other means. Need to know what is going on. Help. Anyone.
Business response:
Hello *******, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email or phone if you have still not heard from your team. I will ensure that ... read more
They were the absolute worst lawyers I have ever came across. They not only do not reply to cause they don't answer you they don't call you then you'll get a call " we settled your case" without your knowledge. They turn around and took out 40% of the settlement but did not pay the doctors like they advertise they took the doctor money out of my money and leaving me with less than 1/8 of the settlement. They send me to a horrible doctor medical spine and brain and they didn't do anything for me and then turn around and charg... read more
Business response:
Hi *****, we're sorry to hear about your negative experience. We strive to provide excellent service to our clients and we take your feedback seriously. We would appreciate the opportunity to discuss your concerns further. Please reach out to us so we can address this ***************************** **************
I contacted Morgan and Morgan to file a disability claim in June of 2023. I contacted them multiple wines with questions. I received 1 email and zero calls from them and the email did not answer my questions. In December if 2023 I contacted another firm to assist with my disability claim and was advised I needed a separation letter from M&M. I again contacted them multiple times before I could get a supervisor on the phone so I could receive the letter (finally received on 12/28/23). I was highly disappointed in their lack o... read more
Business response:
Hello ****, thank you for taking the time to share your feedback with us. We value your input and are deeply concerned to hear that you were not satisfied with your experience. Our goal is to provide exceptional service to every client, and it appears we fell short in your case. If you're comfortable, we would love the opportunity to discuss your concerns further and see how we can make things right. Please don't hesitate to reach out to us via email, and we ensure these concerns are handled accordingly. Thank you. ******* *... read more
Morgan and Morgan is the shadiest law firm. I had a slip n fall in 6/2019. This firm is suppose to be for the little people. They are all for them selves. After almost 4 yrs and about 4 new attorneys and having to haggle with the manager over what was awarded to me. I got way less that what the original attorney promised me. N was not informed that she was gone. I would not advise Anyone to hired them. The biggest firm because your are lying and taking people money at the end. Guess some has to pay for the new building on Ri... read more
Business response:
Hello *******, we are deeply sorry to hear that your experience with us was not up to our usual high standards. We understand that our clients place their trust in **, and it's disheartening to hear that you feel we fell short in your case. Although we cannot discuss the specifics of your case in this open forum, we would love the opportunity to speak with you directly and make things right. Please don't hesitate to email us to discuss your concerns further. ******* *******************
Frequently asked questions about Morgan & Morgan
How is Morgan & Morgan rated?
Morgan & Morgan has a 4.1 star rating with 15,385 reviews.
When is Morgan & Morgan open?
Morgan & Morgan is open now. It will close tomorrow at 12:00 a.m.
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