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Morgan Auto repair
- Auto Repair
- Portland, OR
About this business
Experienced master technicians with all the support equipment & specialty tools to get the job done right. As always we offer: Shuttle service Low cost rental cars Calculated service reminders 2 yr- 24k warranty Triple A discounts 6 months same as cash , OAC Visa, AMX, Master cards
Location details
1737 SE Rhine St, 3 blocks South of Powell off 17th ave, Portland, OR, 97202, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:30 p.m. | |
| Tue | 8:00 a.m. to 5:30 p.m. | |
| Wed | 8:00 a.m. to 5:30 p.m. | |
| Thu | 8:00 a.m. to 5:30 p.m. | |
| Fri | 8:00 a.m. to 5:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
Honest, straightforward, right to the point. – I found Morgan Automotive with an internet search and saw that ninety-nine percent of the reviews on the shop were very good. So, I went to talk to them about a transmission problem with my truck. The mechanic that was going to be working on my truck was in the front office so I got to talk to him as well as Jim the service advisor. Both of them took the time to listen to my explanation of the problem. They were very knowledgeable of the issue and the direction they wanted to go... read more
Business response:
Although diesels are getting more popular, we pass on the diesels just to simplify our business enough that we can concentrate on regular repairs, we can still work on the brakes, suspension and other unrelated items.
You have to pay $185 for them to just look at it- before any work is done. You will be overcharged. – I brought my car to them and told them that it was making a noise and that I was sure that it was the front brake pad censor. Also, the service engine light was on, and the computer at Jiffy Lube said it was the EGR valve. It was Friday afternoon, and they told me that they charge $185 for diagnosis. At this point I should have followed my instincts and I should have asked for my keys, which they had already taken from me, b... read more
Business response:
We are not going to replace front brake pads without inspecting the entire system, we also don?t replace emission control components based on a code without knowing what caused it to fail and what?s related that could affect the operation as welll as running the proper test to make sure it's fixed. We do complete repairs using original equipment or high quality parts to avoid problems. We charge enough to have competent people and equipment so we can do a good job , first time to our shop vehicles usually get a complete insp... read more
Friendly and honest customer service – I've been to Morgan Automotive a few times and have always been impressed by their customer service. They take the time to clearly explain the repairs and lower my cost wherever they can. I never feel like they've screwed me over like I have at other auto shops. I highly recommend checking them out.
Great people, great business, great work! – When I go in to have my car repaired, there are a couple things that differentiate the experience from being just satisfactory to being exceptional. This was the first time I have dealt with Morgan, and based on their level of customer service, professionalism, timeliness and basic understanding of when you bring your car in to be serviced, you want a straightforward, honest answer, (not the same recommendation to replace my damn radiator cap again!) I plan on switching all my fami... read more
Watch out for the Upsale! – If you've ever taken your car into a shop, you've probably experienced them "recommending" a variety of services other than what you brought your vehicle in for. But these guys really take the cake. Good thing I know my way around a car and had enough common sense to fight off the tough sale. All my car really needed was some new brake pads in the front ($35 parts at Napa) and to replace a squeaky belt ($15). I almost choked when they quoted me $864!! (cough!! cough!!) Those repairs and a bunch of... read more
Business response:
Most customers appreciate our attention to detail making sure everything works and that maintenance is on schedule. This young man signed & authorized us to diagnose the cause of his ABS & brake warning lights, engine noise and inspect, we did it for $133.69 His problems were caused by lack of maintenance, he declined repair told us it was for sale but looks like he does his own work with value parts, but never 100%, he replaces 1 out of 3 belts, pads but no caliper, rotor or bearing service, when will bearings ever get grea... read more
Auto Repair You Can Trust – Morgan Automotive is fast, friendly, honest and affordable. I know that doesn't sound like your typical repair shop, but Morgan Automotive is anything but ordinary. They have looked at 2 out of my 3 cars. One car required new ignition coil, alternator, belt tensioner, transmission service, and defroster hose. They called with the estimate of costs, called when anything changed, and made all of the repairs so that I had the car back the next day. All of this right in my budget ! WOW My second car w... read more
Morgan's Automotive – A small, customer friendly full-service automotive repair shop. You can relax and be assured your car will receive first class service and a detailed inspection. The owner, Tom Morgan, is the most patient and honest person I have ever met in the auto repair business, and he's totally committed to each and every customer's satisfaction. I live in Vancouver, WA, so it's a bit of a trip to bring my cars to Morgan's, but it's worth the drive. I know when I pick up the car, any problems will have been addres... read more
Competent , Great Customer service. – I had tried 3 Dealers and expected to get the run around again but Morgan hooked me up with a rental vehicle and fixed an electronic problem that was making my truck un-drive-able, when they were done it drove like new.
FAIR ,HONEST AND FRIENDLY. – i am a professional single mom of four very active children and my suv is in constant use and has to be reliable for my work and my kids at all times .well it finally broke down on me and i had no idea who to call and i dont really know anything about cars so i did some research online on who to call . i found morgan automotive and i was delighted to see that they where voted number one in portland .i decided to call them to see how much and how fast .i spoke to the manager jim who told me that h... read more
Frequently asked questions about Morgan Auto repair
How is Morgan Auto repair rated?
Morgan Auto repair has a 5 star rating with 88 reviews.
When is Morgan Auto repair open?
Morgan Auto repair is open now. It will close at 5:30 p.m.
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