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Monterey Station
- Apartments
- Pomona, KY
About this business
Get the style, the inspiration, and the scene you want right now. Downtown Pomona is the perfect blend of old and new, smart and cerebral, artsy and delicious. Explore Monterey to find out how convenient and close everything in your world can be.
Location details
180 E. Monterey Ave., Pomona, KY, 91767, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Verified Renter Good location, good interior has washer dryer and all applicances already, wish the town itself was not as bad or else this location would be perfect. Had some trouble during move in as some information was not told to us explicitly. Overall good experience so far
Verified Renter Safe and luxurious community. Also has many benefits to living here.
Unsafe location, frequent car theft I have lived here for two weeks and have had my car broken into two times. The parking lot is not secure, there are no cameras, and no security. On top of the car theft, the staff don't respond to voicemails or calls in a timely manner. I don't want my car to get stolen, but I don't know what I can do to stop it living here.
Business response:
We are SO sorry to hear about your situation. Were you able to come to our office to file an Incident Report with our management team? We'd love to speak more with you to see how we can make things right with you to the best of our ability.
Verified Renter Im happy to say that I am satisfied with service and mannerism of the staff.
Horrible Management The staff are okay but no matter what you ask, they will for sure not remember "forget" as they say. And god forbids you ask for a real maintenance person! Every time I called about the washer machine to complain that it chews my clothes and damaged a lot, the so called maintenance guy comes, turns on, he sees there is water poring then he checks his paper work as complete! Another ugly aspect is that in the summer the people don't obey the curfew at 10 pm no pool. The loud noise up passed midnight! Advic... read more
Not Renewing Lease As a resident for 11 months, I will not be renewing my lease. I am a student and working professional with a small family in a one bedroom. I do not recommend this complex to people with families due to the lack of safety or concern from staff. The front office is quick to role out new changes in vendors, services, and management but really don't understand or care about the major issues of living here.
Bad management Management is extremely rude. You need to fill out a 30 day move out form even though your lease is ending or else they will charge you an extra 30 days. I missed the 30 day mark and was told by Tiana that I can pay just up to my lease date and then be marked on my credit report that I didn’t give a proper 30 day notice. So couple weeks past by and I pay my last paycheck and the other lady told me that the information was wrong and I need to pay an extra month. Bad information given out by people who are suppo... read more
Don't be fooled I've never wanted to move out of a place so badly. The grounds have gone downhill fast since the change of management. The owners got greedy and started charging for covered parking when it used to be free. There is a constant parking issue now and I have to wait in the front for hours when I get home doing circles looking for parking late at night. Just what anyone wants to do after working all day. Homeless people poop outside of my window (leads to the street which is totally unsafe due to area.) I have sp... read more
Perfect Home! We just moved in about a week ago! Our family totally loves it here this is what you can call a home. Management was amazing and very helpful. The other staff members are also amazing and helpful. I would completely recommend this apartment to anyone that wants luxury with door trash pickup! What yes I said trash pickup right from you door. I was in shock when I found that out. I feel very safe and cozy here. I am glad I can call it our home! ?? Great Job Monterey Station Staff for making this place amazing.
Business response:
Hi, we're so glad that we were able to go above and beyond your expectations! Thank you again for the great review!
Frequently asked questions about Monterey Station
How is Monterey Station rated?
Monterey Station has a 3 star rating with 31 reviews.
When is Monterey Station open?
Monterey Station is open now. It will close at 6:00 p.m.
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