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Monterey Station
- Apartments
- Pomona, KY
About this business
Get the style, the inspiration, and the scene you want right now. Downtown Pomona is the perfect blend of old and new, smart and cerebral, artsy and delicious. Explore Monterey to find out how convenient and close everything in your world can be.
Location details
180 E. Monterey Ave., Pomona, KY, 91767, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Don’t Live Here This is the most horrible place to live in. 1) half my packages go missing 2) the trains are loud 3) some of the office staff are very rude 4) the pool is filthy beyond belief to the point where I have to clean it myself before I swim there 5) cars get broken into Do not live here
Business response:
Anh - we are disheartened to hear that your experience at our community has not met either of our expectations. We strive to give 5 star services in every situation, but we have fallen short and we apologize. Please feel free to reach out or come to the office at your earliest convenience so that we can make this right moving forward. We appreciate your feedback.
GREAT VALUE, LOCATION AND VIBE I love this place and such a friendly, fun and convenient place to live
Business response:
Thank you so much for taking the time to share your experience with us. We appreciate your kind words and hope you continue to enjoy your time at Monterey Station! Our team strives to provide and maintain a 5-star experience, so please let us know if we can ever be of assistance.
NOT SAFE! To anyone who described Monterey Station as “quiet” or “peaceful” I don’t know what alternate universe you’re living in. The community is HORRIBLE and DANGEROUS. Constant police presence and crime. I’ve seen people be harassed and attacked by homeless crackheads in the parking lot. Security is only there for decoration. Cars will be broken into and vandalised and nothing is done about it, security does NOTHING to stop it. My car was badly vandalised by a homeless crackhead one time, and in the time I’ve lived here ... read more
Business response:
We're disappointed to hear your time with us has not been the positive experience we aim to provide. Our team strives to maintain our community and apartment homes and it's disappointing to know we've missed the mark during your time with us. Please visit the office at your convenience so we may address your concerns and work toward improving your experience in our community. Thank you.
No Response Filled out application twice and i never got a response.
THE WORSE EVER Horrible. Disgusting. Management terrible, no security at all. I called 911 12 times in 4 months living there. Don't waste your money
Business response:
Dear resident, we're sorry to hear your time with us has not been the positive experience we aim to provide. Our team strives to maintain our community and apartment homes and it's disappointing to know we've missed the mark during your time with us. Please visit the office at your convenience so we may address any concerns and work toward improving your experience in our community. Thank you.
The worst apartments in California. They claim to have hired security. I have never seen them. Every package I get delivered gets stolen. My car has been broken into 3 times in this complex in less than a year. Management closes help requests without providing a solution.
Don’t move here New management took over so all reviews that say 2019 or earlier are no longer valid. I have never lived in a worse complex. No parking, no security, constant car break ins and porch pirates. The Covid guidelines instituted make zero sense (forcing everyone to use an elevator by closing the stairwell access for the first floor). The complex is owned by a management company that doesn’t care.
Business response:
Thank you for your feedback. We would like to extend our apologies we can see the frustration regarding the issues you have described. We are working diligently to improve the experience at our community everyday. With the pandemic guidelines we have to follow slowly lifting and by contracting a day and night courtesy patrol, we have already seen a dramatic shift in our property for the better. We will take this feedback to heart so rest assured that we are listening. Thank you again.
Terrible management Car break ins, refusal to hire security, parking is non existent unless you pay extra.
Business response:
Thank you for your review. We apologize you had to experience such a thing. As an update we have contracted a courtesy patrol that works on two shifts, During the day we have patrols and at night. Any assigned parking does have a fee and open parking is first come first served. If you have any other questions please feel free to contact us at any time. caresteam1@clarionmgmt.com
Not the best maintenance I have been living here since 2018, in a one bedroom. No complaints then, apartment was great it was always cool in there didn't have to use the AC as much. This April I moved to a 2 bedroom and AC has never worked. We put in a work order maintenance came to see it and said leave it in the 70s and your apartment will cool off. No, it did not work. Recently with this heat wave we tried again to use the AC and instead of cooling the apt it heats it up. Why in the world am I waking up to 91 degrees at 0... read more
Frequently asked questions about Monterey Station
How is Monterey Station rated?
Monterey Station has a 3 star rating with 31 reviews.
When is Monterey Station open?
Monterey Station is closed now. It will open at 9:00 a.m.
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